Rock Creek Golf Club — Restaurant in Fairhope

I wanted to share some honest feedback regarding my recent experience at your facility. Unfortunately, my visit was disappointing on multiple levels. First, the condition of the greens was very poor — far below what one would expect from a course charging $100 per round. Based on the quality of play and overall experience, the course should realistically be priced around $50 at most. In addition, the staff were unwelcoming and cold, creating an uncomfortable atmosphere from the moment I arrived. It genuinely felt as though the employees were unhappy to be there, which reflected poorly on the overall environment and service. Another major issue is that the driving range closes at 3:00 PM. This is prime practice time for many people who come after work or school, and closing it so early makes little sense. It’s just another sign of poor management decisions that hurt the customer experience. Overall, Rock Creek feels like a poorly managed facility that doesn’t justify the price or reputation it tries to maintain. If you’re looking to play golf in Fairhope, I would strongly recommend looking elsewhere — for example, Magnolia Grove (RTJ in Mobile) or courses along the beach, both of which provide far better value, conditions, and service. I hope this feedback is taken seriously and that the management makes meaningful improvements to the course, staff engagement, and...

Nice course, but very deceptive and misleading about rates. Their web site said rates for the time we booked were $60, but they charged us $80 because we had called the pro shop to book the time and had not used the online method. I was driving and could not text so I called them instead to make the tee time. They would not give us the $60 rate when we checked in even though nothing on their web site said anything about a higher rate. That’s just wrong and unprofessional. We would have left, but we were facing a time crunch that day so we chose to stay and play.

The course is fine, but it isn’t an $80 course. Their deceitful and poor actions really gave the four of us a bad taste...

Nice course but was disappointed. Was on vacation so I called the week before to make sure that the greens were not being aerated. Was told that they wouldn’t be until week after so I booked a tee time. When we got there we were told that the front nine was closed and would have to play the back nine twice. Found out that they had aerated the back the day before and were aerating the front that day. So we were not able to play the front with the signature hole and had to play the back on aerated greens. Totally frustrated, and had to pay full price for the experience. Poor communication...