After being a loyal customer of SoJo over the last 25 years, I wonât be going back. Recently, we decided to take our adult daughter and friends, so we referred to the website guidelines and made several calls to confirm details and make reservations for a dinner party, planing to stay for a concert. To start, the morale of the front desk ladies is obviously very down. No smiles, or enthusiasm at all. Then, no one (I asked two people, neither of whom made eye contact or smiled) could tell me a WiFi password so that I could text other guests who were attempting to arrive - there shows to be a public wifi, but one girl volunteered that they do not have WiFi for the public. The kicker: We paid $250+ dollars and were asked to leave at 8:30pm because one of our cousins who was there with us was 17. The website clearly says 17yo can stay until 11pm. The last sentence of this paragraph says âsubject to changeâ which is very vague and does not indicate that something as specific time-to-exit age limit be the thing to change. I was livid, but it gets better. Melissa, the very unprofessional manager, would not even give us a raincheck, much less a refund and she was yelling at my husband and a friend of the family who were simply asking for explanations and clarification - make it make sense. My husband could have asked additional questions on the phone when making the reservation, sure, but when you hear that a party for an 18yo is coming in, and youâre a long-standing venue for gatherings, you should anticipate anything and everything. Give full disclosure! Say, âOh, your daughterâs 18? Okay, please keep in mind that if any of her relatives or friends are 17, theyâll be asked to leave at 8:30pm even though our website says 11pm. We wonât care that youâve driven an hour to come to our establishment, or that youâve been a patron for a quarter of a century. Weâll even keep your money without even so much as a rain check.â At least then, we could have planned accordingly and avoided this entire fiasco. Iâve worked in team management for years, and have never treated a customer in this fashion. So, any money that I would have ever potentially spent in the future there is now gone as long as the establishment owner sees fit for someone so lacking in decorum, professionalism and proactiveness to continue to âmanageâ there. The sad thing is that the sweet server, Amber, lost a huge chunk of tip income that evening as we were a party of 12. Amber, you deserve a better leader. Melissa, do better. There are workshops out there to improve your customer approach skills. If this is how you treat customers, I can only imagine how you treat your employees. The evidence that there is a problem is clearly there as the morale of your team is super depleted. So, neighbors, if youâre looking for decent customer service when you need it, go somewhere else. So...
   Read moreSouthern Junction: Where You Pay to Cook Your Own Steak and Dodge Two-Steppinâ Trainwrecks
If youâve ever thought, âMan, Iâd love to go to a place where I pay top dollar just to grill my own dinner, inhale a fog of Marlboro smoke, and watch drunk cowboys attempt to two-step,â then congratulationsâSouthern Junction is your kind of joint.
The Food: Hope You Brought Your Own Chef
Southern Junction has a âcook your own steakâ policy, which is just a fancy way of saying, âWeâre too lazy to do it for you.â So if you wanted a perfectly cooked ribeye, I hope you also brought Gordon Ramsay. Otherwise, prepare for a hockey puck or a raw center that even a coyote wouldnât eat.
The Drinks: Cold Beer, Warm Decisions
The beer is cold, but after a few rounds, your choices wonât be. If you enjoy overpriced mixed drinks that are mostly ice and the kind of tequila shots that make you text your ex, youâre in luck. They pour âem strong enough to make you think you can ride the mechanical bullâuntil you realize that thing bucks harder than child support payments.
The Dancing: Yeehaw or Oh Nah?
Ever wanted to see a grown man in Wranglers attempt to spin his partner and take out half the dance floor? This is your chance. The two-steppinâ at Southern Junction is either poetry in motion or a demolition derby, depending on how many beers have been consumed. And donât even get me started on the line dancingâimagine a stampede of drunk cattle in cowboy boots.
The Atmosphere: One Big Cigarette Smoke Cloud with a Side of Country Chaos
Between the flashing neon beer signs, the occasional bar fight over who cut in line at the pool table, and the general smell of smoke, sweat, and regret, Southern Junction has all the charm of a gas station bathroom but with louder music. The crowd is a mix of real cowboys, wannabe cowboys, and people who just came for the chaos.
Final Verdict: 5/10, Would Return⌠If Someone Else Is Paying
Look, itâs an experience. If you enjoy grillinâ your own meal in a smoky honky tonk while dodging tipsy cowpokes who think theyâre the next George Strait, you might love it here. If not, save your money and go somewhere that actually serves you a steak without making you do...
   Read moreWe went last night with my inlaws. (We were a big group) We use to be some of the regulars on every Thursday but it had been a while since we have been. We were all sooo disappointed... First all of our meat was soggy and cold... like it was cooked yesterday, then put in water in refrigerator, then served to us. đ¤˘We heard table next to us talking about it too... We paid 130 plus tip for our food... everything cost extra (salad,fries etc) things that use to be included in the all you can eat ribs, Everything now cost extra.. đĄGoing back to the food. Horrible we will not be eating here again... we were all so disappointed as we have missed it... we were about to start coming for dance lessons again... maybe next time we will eat somewhere else if we come back? also the whole place smells like an old dirty sponge...(maybe an bad roof leak you got going on? ) Its a very pungent smell.. The whole place is so run down (bathrooms are the worst... nasty) The whole place has gotten much worse in the past 2 or 3 years.. if you guys dont fix something your going to continue to lose business (small crowd last night) ... very sad... Oh and for whatever reason there was a waitress laying on the girls bathroom floor blocking the door. Had a hard time getting up... (this was 730am) Gross.... drugs? Drunk? Idk she said she was "pulling up her pants and had to lay down to do so" Hopefully you guys will update the whole place, fix the old dirty sponge smell (the snack bar) Bring the good cook back. Before its too late and you have to close because of lack of business... Im not writing the review to be mean. I sincerely would like to give a review of what people are thinking or saying in hopes that it will be taken seriously. Yall are the closest country club around would like to come back on a regular basis but we are all willing to go elsewhere, as there are nicer places.. This makes us all sad... I grew up coming here all...
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