La Hacienda Mexican Restaurant — Restaurant in Fayetteville

The 2 hostesses were more interested in chit chatting then sitting us. It took forever for a waiter to come by & get our drinks. Then disappeared on us, waiting for almost 10 minutes to take our order. Hubby got the fajitas & I got the Santa Maria plate. I am not sure what I was expecting, but definitely not a literal bean taco with just COLD refried beans, another shell flipped upside covered in hot cheese making it soggy, and 2 enchiladas swimming in red sauce with COLD cheese on top. I barely got a dollop of guacamole, a nasty looking piece of tomato & a pinch of lettuce. My husband's fajitas, he barely ate. Instead of bringing the meat on a skillet and the rest on another plate, they put it ALL on the skillet. His rice was hard, the refried beans were runny, & barely had enough meat for 2 tortillas. He doesn't eat the beans, rice, etc, I eat it for him. But when we saw it all piled on the skillet & were barely able to scrape it off, he was pretty upset. I've NEVER seen another Mexican restaurant prepare it that way. They were slow on refills, we only got 2 & the glasses are SMALL. Chips were stale & salsa just gross. I do not think we will go back. Absolutely was not impressed. $40+ for a meal we could hardly...

We were passing through on our way back to Oklahoma. Had great reviews so we stopped. They were busy when we got there. No big deal. Got seated right away. Poor host sat us between a group of parents and high strung ten year old cheerleaders. Lol. After 20 minutes, we had to go ask the host to get us drinks. Manager came and apologized and moved ya tables. Seriously these girls were terrible lol. 20 minutes after moving to the new table we ordered our food. Another 20 minutes passed, the manager brings our food. He apologized saying they threw away our order and that’s why it took so long to get our food. He offered free dessert or money off our bill. We were pretty understanding up to that point. I go to cut into my chimichanga and it has the wrong meat and tomatoes in it. I took my plate to the manager and he took it to the kitchen to get it fixed. He didn’t even bring my corrected food back to the table, he had the host do it!!! Manager came after and comped my meal. A good manager would’ve comped both my husband and I. Lack of management here. They had plenty of waiters and staff but had zero direction. What a joke. Could’ve gotten better service at...

My first visit there was incredible. I told my waiter I'd be back soon with my 2 boys. They LOVE Mexican cuisine.

Yes that's right I said Mexican Cuisine NOT Mexican food!!

My second visit I went back with my boys and they fell in love with the place i the food the atmosphere it was amazing overall. My waitress I wish I could have her name was very sweet kind very beautiful AND did everything she could to make us happy as well as the rest of the staff. THE one thing I admire the most is that all the wait staff tended tables besides their own to make sure customers were happy, this is somewhat rare these days to see waiters and staff interact with other tables other than ones that they are assigned to and serving. They proved to me again that they are definitely worth coming in and doing business with and enjoying some of the finest Mexican Cuisine that is offered in this area.. You absolutely CANNOT GO WRONG here. Please, come stop in and have a GREAT time here with Family...