Dunkin' — Restaurant in Florida

I love this place and to think it wasn't anywhere else but in the same place for the last seven years I've lived here and I only just started going in the last year I guess because the pandemic force me to look closer to my home for different things I might need or want to do with such limited things in the first place everyone obviously needs their coffee and donuts and they have some other good food to I wouldn't call their egg sandwiches the best LOL but they're not terrible and it's always on a fresh Bagel or croissant or whatever other kind of bread you want they have different kinds and the people who work there are quick and efficient and very helpful very patient in the place is always clean everyone's always wearing a mask there's always hand sanitizer napkins excetera excetera so it's a great place to go plus you can get in and out of there even if there's seven people in line usually within 15 minutes if there's only two people in line you can get out...

Worst dunkin ever! The cashier lady is very rude and has attitude. I asked her for a donut and a chicken go wrap when I got my donut I told her this wasn’t the one I ordered and told her which one it was and her response was “you didn’t tell me that” and I’m still okay with that regardless of the attitude but she literally was just standing there and I told her “well can you exchange it” so she went to exchange it. It took them about 10-14 min for my wrap to come out, luckily there was this nice young men that noticed I was waiting too long and decided to check on it and they hadn’t even started my order so he decided to start it for me. Dunking is suppose to be a quick in and out situation the only time I should really be waiting is in line. They looked understaffed because there’s a line forming to the door and they don’t have anyone taking care of customers at the cashier. They need to really upgrade...

NO ICE NO WATER - GO TO STARBUCKS OR CHICK-FIL-A because they won’t even charge you.

I stood in line for a good five minutes waiting for two people to serve everyone in the morning rush around 6:30 AM only to find out that they cannot sell two large cups of ice, nor can they sell two large cups of water because of “inventory purposes.” Absolutely ridiculous that a customer is willing to pay for ice, and you cannot sell it. There should be a button with a picture or something that has the word ice on it that will charge you for the plastic cup. The cup itself is probably worth $.10 so they could’ve charged $.50 or even a dollar, but this is really poor...