Hardee’s — Restaurant in Florida

I've given this place many chances because there's not very many places to get fast food where I live but I'll hardly call it fast to begin with as it always seems to take a while when I go there but it also is never right when I go there my food is always wrong the last time being the final straw I went to the drive-thru and I ordered their special Burger minus mayonnaise and told them I was allergic to the mayonnaise the guy didn't even know what Burger I was ordering he kept asking me what number I wanted but it was the special it didn't have a number I tried to explain finally after somebody explained it to him he took my order I went to the window where I made my payment and sat there as he walked away somebody else walked up to the window and looked inside a bag that was already sitting there which was apparently my food walked over to him and asked him a question came back to me and gave me my bag of food I then pulled forward to check it because my food's never right there and of course the burger had mayonnaise on it went inside to complain and they asked me what I wanted them to do about it I said well I would like the right Burger being that I told them I was allergic to mayonnaise you think that that would be something they could at least get right they then proceeded to remake my meal and I was late for work so at that point I did not recheck it thinking there's no way that going inside they're going to get it wrong again when I finally get to work and open my meal the burger then only has meat and cheese it has no toppings whatsoever no lettuce no tomato no bacon and it was a bacon burger and at least it didn't have the mayonnaise so I called the store and asked to speak to a manager and when I said to him what happened he goes well we have minors working here and I was like sir three people watched him make that sandwich over knowing that it was made wrong the first time knowing what kind of sandwich I will definitely never return to that location I don't care if I have to drive to Bushnell or Wildwood the people that are in confident in the...

I work right down the so Thursday night figured I'd grab something for dinner another customer was in there complaining about a chilli dog he got the day before and whoever he spoke with just told him to come in next day and get a good one. Night manager told him no way without a receipt. Then let's just say she didn't handle it very well when he continued to press the issue the managers fowl mouth and hood personality came out not caring who was around or in store next door...strike one..then the chicken and burger place has no chicken I'm assuming they just didn't want to fry fresh batch an hour before closing cause my fries were stone cold ....strike two...now it's Tuesday and I'm at gas station place is in figure a shake sounds good. Guess what no ice cream stroke three this place really needs to get it together. They'd probably have no business if it wasn't but one of a few places to eat in this little town. Wish I could give...

My family and I were hungry from driving and thought of stopping at Hardee's. The person taking the orders had no desire to be helpful. She seemed ac though she did not want to be there. I get it. We have bad days. There were a 2 other customers waiting for their food as we ordered. Those customers waited so long and received incorrect orders. Again, the person taking the orders did not show concern but had a condescending attitude about their concern for their orders. Needless to say, our order took at least 20 min. I almost felt like not eating at this point. Fast food should be fast. Not instant but fast. If you apply for a job and that job description has customer service in it, be a people person and be helpful. Neither of us were rude. We were just waiting for our food but we needed to get back on the road for a 16 hour trip. Gave 2 stars because the food at least...