Starbucks — Restaurant in Florida

This is by far the worst Starbucks I have ever been too. Customer service is lacking and mostly because the turnaround rate is so high and lack of supportive management, in my opinion: The student workers appear as though they have never worked before however, the lack of customer service is a reflection of management. Everytime i go in the area is unclean. Today the floors are disgusting in the lobby. You cannot walk without sticking to the floor. Despite placing a Grubhub order, all walkin-customer were serviced before me. I would like to say this is a one-time issue but this has happened multiple times since I started coming here which has been less than a dozen times in a year. Now, as my brewed coffee has finally arrived the manager is unaware that I had a sandwich (easily seen on order) and made an excuse that it didn’t heat all the way through even though I just watched her put it in. After waiting another few minutes, she announced the ovens need to reheat-actually, they didn’t turn on the ovens...

I was here with my sister today and after ordering, paying, and waiting almost 20 minutes for her drink, it was then told to us that they were out. Well, that’s okay things happen, but She had to get to class so she said she would return after class to pick up a replacement drink. When we returned, ordered another kind of drink, which we ended up having to pay for again (even though we didn’t get anything from the last time we paid), waited another 15 minutes before being told they were also out of that drink. She asked for something similar as a replacement, waited another 10 minutes only to get the most disgusting drink either of us have tried. We paid for 2 drinks, waited around a total of almost 45 minutes and didnt leave with anything edible. Terrible customer service and a waste of money and time 2...

I have never once gotten a drink made to the beverage standard. They routinely have two or three partners on bar, but it still takes 10 to 15 minutes to get a drink. Today I ordered a salted caramel mocha, but it didnt have the salt or caramel drizzle. When I ordered a starbucks doubleshot on ice, they skipped it and took nearly 30 minutes to make it because no one knew how to make it. When they found someone who did, they added six shots of espresso when it would normally get 5, didn't shake the shots and added way too much milk.

The district manager for this location needs to come in and visit because almost nothing is being done to the...