Charleys Cheesesteaks — Restaurant in Fort Liberty

came here a little while back and have not wanted to come back since. there was a lady taking my husband and i’s order. my husband ordered and she was so nice so i didn’t expect anything, as soon as i started talking she immediately had attitude. i told her exactly what i wanted, i was even looking at the menu saying what the menu said. once i said that i wanted the “ultimate fries” she responded back with extreme attitude and said “you mean the cheese fries” i said “yeah the ultimate fries” and pointed. she slammed her hand down and said “the cheese fries with bacon, correct?” and i just kind of jumped back and was confused and shocked. i don’t like that and wont deal with that but i was pregnant and already stressed so i just dealt with it and agreed. we waited for our food and she yelled at me and i reached over to grab my fries that had raw bacon on it (i didn’t say anything because of how she was acting before, i just didn’t and couldn’t eat them), i turned around to walk away and heard her yell at me and i turned around and she literally threw a fork at me and it hit the ground and she stared at me for a second like i was stupid, while i stood there shocked. like really? lol. crazy. i’ve avoided this...

The manager of this place is a vile human being. I’ve had plenty of bad experiences with this person but never reviewed or commented on it because I figure she’s probably over worked and under paid. I understand that. I’ve worked in the food industry. However today this lady tells me they’re only accepting cash and I did not have cash so I walked away. Then as I’m looking to see what else I can get to eat I see a gentleman ordering and paying with his card. I really wanted a sub. I love Charley’s but I can’t stand that woman. She’s a liar. She says things are out or service is down just to not serve you. One time an employee took my order 2 minutes before closing and she got so mad! I don’t have enough time to get into how many bad stories I have of this person. I’ve never wanted to comment on her cause I would hate for one to lose their job. Especially in todays economy. But something has to change. I was craving a sub from Charley’s and had to leave because this manager didn’t want to help me. I’m contacting corporate over this. This is the final straw. I’m not gonna stop until this changes. Enough is enough. If I could give zero...

This is a 5 / 1. 5 for the worker who was there at today 4 Aug 24 @ 3:30. 1 for poor leadership. This gentlemen is hard working. Emptying out trash cans and throwing them out. Then he washed his hands and arms and provided great customer service to all despite he was all alone. Doing it all. It piss me off that he did not have anyone to help him. If I was a business owner I would hire him on the spot. Where and who is the leadership to hold accountable. He served us all with tact and class despite doing it all, he...