T.J.'s Hideaway — Restaurant in Forward Township

Omg! We were in butler for some errands and decided on our way home to stop here as we live in Pittsburgh. OH MY GOSH!! Worth the stop! I’ve never had food as fresh and delicious as this in the city. Me and my husband both grew up in the county so having a place like this to come to was amazing! It wasn’t too busy, but it was soooo goood! We got fried pickles and loaded tots for appetizers and they were fire. The tiger sauce with the fried pickles is sooo amazing. It has a nice horseradish zing to it! Also, the pickles were fresh and battered to order. The tots were so cheesy! We ate them before we could take pictures. We had 2 pitchers of beer and a shot of whiskey and it was very reasonably priced. We had the pot roast entree and I had the Philly style sirloin steak sandwich. The sandwich with the tiger sauce is dreams come true. I opted for the side salad since I had tots. The side salad was perfect and big portion. Homemade ranch there too!! My husband had the awesome pot roast on a piece of Italian toast and fries smothered in gravy. Delicious. At home food like we grew up on. If you’re in the area please check...

Well.. sat down at a table in the restaurant about 6:45 PM. Not extremely busy in the restaurant...about 50% of tables occupied. Waitress #1..friend of mine ....walked by to wait on a table near us...then waitress #2 walked by with food for another table.. hostess lady stopped at the table behind us to ask if they needed anything...walked past us..stopped at table on the other side to see if they needed anything, then walked past us again to talk to what appeared to be her friends sitting by the window... waitress #3 walked past us.. then hostess passed again..its now been 15 minutes...still no one acknowledging us...we tried to get the attention of every waitress and the hostess to at least get menus... everyone completely ignored us...nearly 40 minutes later, all the tables around us had gotten their food and were either eating or paying their bills to leave... and we still could not get anyone to even acknowledge us...so we got up and left... will be a very long time before I ever think of going back...sad because its only 3 miles from home... but being completely ignored by the hostess and wait...

If I could give 0 stars I would. I reached out in regards to a bad experience/complain, and I didn't even recieve and apology or anything at all. Worst experience I've ever had, and the audacity to not even apologize to a customer is dispicable. I used to give this place 5 stars but after this experience they've lost it all from me. The waitress Chelsea didn't give me a single refill my whole meal, until she brought me the bill and I had to ask for her to. We ordered Appetizers and waited close to an hour for them. They brought them out, then IMMEDIATELY brought out our food with it. We had a small table, and had no room to even set our drinks. Not like It mattered though because we didn't get a single refill. She never asked if we needed anything, and just completely ignored us. Disgusted in the business practice and the lack of respect for...