Popeyes Louisiana Kitchen — Restaurant in Four Corners States

I have been here a few times already even during its busiest hours and feel like I can now write this review. Yes, they can be slow especially during the lunch rush, but when I get to the window and can see what’s going on, it’s obvious they are understaffed. Considering the reason the restaurant closed to begin with was due to bad management, yeah makes sense. This Popeyes has completely new staff, so everyone is getting up to speed without the number of bodies they need. I’m fine with the wait as well, I don’t need rushed food that may be wrong or cooked not to my liking. This is also why the restaurant is only open from 10:30-2:30. Not enough people. It may not be the most convenient, but again I understand why. The people are great here even with how much work that have to do. Sure it’s hard to hear them sometimes, but this is an F-16 base with F-16s flying over. It tends to be loud. If a jet flies over, just wait until it’s gone. Sometimes it’s hard to hear them because people own loud cars. Nothing against that, but if you can’t hear the speaker because of your loud car, just turn it off for a minute. If it’s someone else’s car, not sure what can be done about that besides speaking up, sadly. The speaker is also old and weathered, so that tends to be rough as well. The food itself tends to be great. The spicy chicken sandwich is different compared to most restaurants, but I’m fine with that. They use spicy mayonnaise for their spicy chicken, and personally I like it. If you don’t want mayo but want a spicy chicken sandwich, well you’re gonna have to order something else sadly. They have other spicy options for chicken. Hopefully this review helps others see as to why this Popeyes doesn’t exactly work like other Popeyes or even some of the restaurants on base with better hours. This isn’t Chick-fil-A, this is Popeyes on a military base. Written by a previous fast food employee that worked in a different state for...

I usually end up having a ho-hum experience whenever I go. The staff is generally just pleasant enough for you to not complain, but the customer service experience is really lacking. I try to be friendly anywhere I go, but usually (with one or two rare exceptions) I get stared at like I'm not ordering or getting out of the store fast enough.

The wait times for food are all over the place. I've ordered simple items (nothing that needs to be specially prepared or dropped in the fryers) and I've seen staff prepare, expedite, and serve food for people behind me before I ever catch a glimpse of my food. The usual sounds are, "#86! #95! #82!...

Lastly, they are almost ALWAYS guaranteed to not have the newest special chicken item. You just saw the commercial and they have promotional signs on the windows, but they haven't gotten the shipment in yet so they can't make it. They didn't get enough of a certain sauce in their order. They run out of the ingredients within a week. You have to find the sweet spot to try the new item... But I sure haven't figured out the secret timetable.

I tend to avoid going unless I just happen to have a craving for chicken. They used to be really good for lunch a few years ago, but something has definitely changed. They no longer offer some staple items like wraps, so we just kinda phased it out of our diets. Maybe worth an occasional trip, but they could do so...

Next to nothing is available on their menu. The wait for food is usually 20 plus minutes once your order is placed. The dive thru takes 30 plus minutes to get thru and if after waiting for 30 mins in the drive thru you finally arrive at the drive thru order microphone you will be shut down and not served, not apologized to for wasting your time waiting 30 minutes in the drive thru. But I guess the owner on this base knows he has a monopoly because we have little else to choose from on base. Love the treatment we get on base. This establishment and owner needs to be removed. We are already stationed at a hardship base and to have this incredibly low level of service on base is unacceptable. I can't even imagine this establishment is making the profit they should be with this level of monopoly. The management at this on base food service should be reconsidered. It's like we have an owner that doesn't care about even his own self worth. I work kinda late but expected to bring home some popeye's chicken for the family. Ramen noodles and canned tuna it is. Was planning on this all day. If an establishment can't meet the need and business opportunities afforded to them then they must be removed. I am not the only one that...