Danny's Pizza Pizzazz — Restaurant in Franklin Township

This is a great place with great food! Something that is well-know to locals, but some visitors to the area may drive past to their own detriment. I drove almost half an hour to meet a friend here for lunch at this place he had suggested. I had never been here before, and if I hadn’t been using Google maps I may have driven past it without noticing it. This place has a great small-town feel where the people know one another and know the menu. My friend and I were able to sit in a comfortable side room that was mostly empty, our food was brought out to us, and we were able to have a great conversation. The slice of Buffalo chicken pizza was great, flavorful without being overly spicy. The slice of pepperoni I had was a classic, cheesy without too much sauce or grease, and the pepperoni slices slightly crispy around the edges. I look forward to returning here to try other things on the menu. When I return I will add some photos to...

Undercooked thick gummy pizza. Living in this area we don't have many choices for pizza. So we gave them several tries. After how undercooked the dough was the first time (I had to finish it in my oven), we asked them to make it "well done" the second time...still not done enough. So we have them a third try. This time we begged them to make it well done, I even said "burn if you have to". Just to stress the point. Well it still came undercooked and doughy. If you hold it by the crust it will flap right over. It is also very heavy. Their dough just aint right. Maybe they need to add salt or baking soda, I'm not sure, but it makes for a bad pizza. It is not like that light crispy NY or Philly style brick oven pizza with fresh mozzarella. You know the kind that has them bubbles pop up here and there. If you like brick oven pizza like Martinos or Lucas then you will mot...

The quality of their food is always good, which is why I've given multiple chances of going back to Danny's, however- it's their customer service that has lacked on multiple occasions. My experience today was what will stop me from visiting them again. Their pizza boxes have the "collect 16, get a free large pizza" coupon and tonight I decided to cash mine in. I ordered their signature "Danny's Pizza Pizzazz" pie and when I went to redeem my 16 coupons, I was told this applied to plain cheese pizzas and had to pay. I will happily comply with a business policy, but all the coupon said is "free large pizza" and since I'm standing there with 16 coupons- all of which come from your place of business- why am I being denied the large pizza I ordered? I assume those coupons are meant to build customer loyalty but because the loyalty isn't reciprocated, I'll be buying my...