Dunkin' — Restaurant in Franklin Township

I am beyond disgusted, I ordered normal iced coffee with cold foam. The guy that made my iced coffee did the cold foam and it went everywhere. All over the counter, my cup, through the lid, just everywhere. So the guy grabs ONE napkin to wipe the lip off my cup but then realizes it’s still foaming out, while holding my cup he (MULTIPLE TIMES) swipes the side of my cup with his fingers and licked them and KEPT WIPING AND LICKING. As he’s handing me the cup with no napkins he’s holding the cup to his mouth while licking his fingers. Then handed me a beyond sticky cup still foaming down the side and no napkins for me to try and salvage this mess. Maybe he thought I’d use my fingers and lick as well. (Sorry buddy, I’m only exchanging spit with my husband) We live right near this dunkin so over the years we’ve learned which days which workers work and have only gone on the mornings when those specific people work. Heather is the name of a woman that works there that we knew no matter who else was working the coffee would be the absolute best. We haven’t seen her there in a couple of days so I’m hoping she’s on vacation and will return soon!! There is another woman I think her name is Melissa, she works with Heather a lot and is also great! We avoid any shift without Heather or Melissa because its just HORRIBLE. I won’t even talk about the quality of food because we won’t be going back until Heather comes back. I’ll be sure to let locals know of my experience as well. So unsanitary and...

It's literally right down the street from my house is the one and only reason why I go here.. I'd rather travel another 10 minutes down route 57 and grab a coffee beverage from the Washington spot where they also make their donuts fresh and ready to go! The Washington Dunkin Donuts trumps all! I wouldn't go to this in-review Dunkin Donuts if there were another store that was located closer to my home. Mainly because it's a free for all being that they are so slow and for the fact that I was told by staff that their donuts come I boxes frozen and that when a customer orders said donuts they have to re-heat them.. in the microwave!😱😳😦 Plus, this Dunkin Donuts is located in a spot that is barely seen or noticed by the passing cars that carry potential customers. It's almost as if they don't want to be seen; like it's sole purpose for even being open is for the local residents that live close by. Being that it's an awkward Dunkin Donuts and being that I'm not a huge fan in my opinion.. I'd recommend traveling another 10 minutes into town and grabbing Coffee and Donuts there unless of course, you're jonesing for a pick me up and NEED caffeine then it'd be ideal and of convenience. That's if you weren't to pass it on your way etc.. The staff is cool I must say. I always do tip the staff because I feel bad that they are a super slow store with not...

If you love hearing the young kids talk amongst themselves about the issues they have working here, this is the place to go. They’re coffee taste like they never clean the machines. They close about 15-30 minutes before they’re scheduled time so be careful how late you go. They’re also not pleasant. If you go through the drive threw, they just hand you your order and walk away without saying so much as “have a nice day”. One of the girls put a Splenda in my coffee when I didn’t ask for any sweetener. When I pointed this out, she said “let me fix that for you”, walked a few steps away, and then came back and handed me the same coffee within seconds. Between the unprofessionalism and the slightly higher prices compared to other Dunkin’s around, I’ve preferred to drive a little farther to the Dunkin in Washington when I have the time. Food and drinks are always correct there and they are more...