Jacks Chophouse — Restaurant in Georgia

My husband and I are traveling and we were ambivalent for dinner. hemming and hawing, we decided on Jack's, mainly because it pretty close to where we were staying. (It had been a very long day and close by was a good reason to pick a place for a late dinner.)

We arrived around 8pm, and the parking lot was still full but we were seated immediately by the bar and our waitress, Nicky, came bustling up. And bustle she did. I don't think I saw her stop for the 30+ minutes until most of her tables cleared out. I intentionally kept her at our table twice just so she could catch her breath and stop for a moment before getting back to her hustle and grind (which was 5 tables including one out on the patio who were taking their time ordering and not being too helpful whe she was bringing out six meals at the same time and no one to help her get through the closed doorway.)

He ordered a tap beer and I eventually had a glass of Malbec with dinner. He picked the salmon with veggies and I had beef tips with onions and mushrooms (and a side salad.)

The salad had too much dressing (not a big deal since it came out after my dinner came out which was lightning fast) and surprisingly, the mushrooms were hot and fresh but the steak tips weren't. They were excellent, soft and almost fork tender but maybe it was due to ordering the tips medium rare instead of medium. (It's a rare occurrence that I get my steak exactly to order. Most of the time I ask for medium rare and get medium which is why I don't order medium because it, most of the time, comes to me medium-done to well done. I'm sorry but I won't eat well done, much less with ketchup.)

The malbec was excellent with the steak tips and my husband enjoyed his beer.

The price was what you would expect for a chophouse with a full bar (and a bartender who knew how to make her drinks by seeing a man at the bar earlier who had a proper Moscow Mule in a copper mug.) and we enjoyed it, even if we were expecting something a step down and not a step up (husband saw an old menu (or maybe a lunch menu) and while a little surprised, we still enjoyed dinner immensely.)

The price was pushing three stars price wise but that was with wine and beer with dinner - but no appetizer or dessert. I'm sure if we'd had an appetizer and dessert it would be closing in on $100 (and would if I had ordered a dinosaur / tomahawk ribeye)

So if you want an excellent dinner and can afford to splurge a little, I'd suggest such. And ask for Nicky. She'll hustle her bustle on getting your meal out to you in quick order and do it with a smile...

SUCH A CUTE PLACE the atmosphere is beautiful- we were really hopeful for the food, but I can’t say we like it as much. We got the chicken wings as an app; salmon, pork ribeye, and the prime rib and chicken tenders kids meal. Our overall complaint would be that the meals and sides all needed salt. The celery on our wings plate was old, you can tell at a glance. I ordered the pork ribeye with Gouda grits and mushrooms. The chop while tender was mildly burnt on one side, our mushrooms were room temp and the grits tasted as if it was only Gouda and grits, that is to say no butter or salt; it had chunks of grit clumps throughout. The side salads did look really good, and smelled good but the croutons were stale. My husband had the asparagus with the prime rib. The asparagus was oily, and looked almost like spinach when it came out- a bit stringy. The prime ribs lacked flavor- the juice that comes out with prime ribs is usually so flavorful, but it left much to be desired compared to dining experiences at other restaurants in the same town. I got a bite of my husbands and it was difficult to chew. The chicken tenders were the only thing that came out steaming- but it was very reminiscent of gas station chicken fingers. Our server was cordial- I couldn’t tell how many tables she had since we were in a small section, but to say she was attentive might be a stretch. When the bill came she said “who’s the special person?” And literally put the bill on the table in front of my MIL, turned and left in about 2 seconds. Now- I do understand that this is only the second day the location has been open since a lightning strike a few weeks back. It doesn’t seem like an acceptable amount of time to excuse the issues we had; I have to wonder how much of what we ate was old stock that needed to be used. But take the review for what it is- an honest recollection of our experience on their second evening open after some time closed.

We didn’t bother our server with our issues as We were already very hungry, by the time the server came back around 15 minutes after we started eating, it was pretty moot to do anything, as we just kept eating. I’m the sort that LOVES to bring home leftovers for the next day, but I was eating to avoid taking any home. I hope our experience was just a fluke, can I can’t say we will come back to find out...

Our initial impression was a warm, welcoming steakhouse with a casual atmosphere. Our server was prompt and courteous. We were seated in a corner of a room with six tables, with one table occupied by 7 guests.

My wife and I placed our order along with an appetizer and salad. These arrived in a short while along with warm yeast tolls. The smoked salmon on toast was very good, the salads were a mix of greens and fresh. While we were beginning our salad, two tables emptied and then shortly reset with new guests.

We observed the large table requested the manager fir an issue. They complained about the food and how they had to send all their orders back to the kitchen. Their waitress was very professional and served them well. They also were consuming a few bottles of wine. The manager arrived (actually the owner) and allowed them to vent, apologized but didn't comp them anything.

We struck up a conversation with the table next to us who complemented on how well the owner handled the situation. The guest spoke with the owner and also complemented him directly how well he handled the situation.

By this time over and hour had passed since we had arrived and placed our order. We were getting a little anxious. The table that came in a half hour after we were sat received their meal first. Then the table we conversed with were served their meal. By this time my wife was a bit lived and asked the manager what was going on. A few minutes later we were finally served.

I ordered the 10 Oz prime rib with mixed veggies. The restaurant upgraded to a 16 Oz. My wife ordered beef tips with candied carrots. The prime rib was cooked perfect, tender and well seasoned. Her meal was done well and she had leftovers. No problem with the food.

Turns out our food was late because the large table created a stir in the kitchen, so much so that the chef cleared all tickets from the line up for the entire room. Thankfully the owner made things right with us by only charging us for the appetizer. We didn't ask for the comp, but we're very thankful.

Will we go back? Probably. The food was very good, wait staff attentive. The owner was taking a beating this night. This was a rare case of one group of rude people ruining the meal for several...