Sonic Drive-In — Restaurant in Grand Saline

Had a pretty sour experience. Tried to order from the app, had horrible cell service and got charged 3 times (no one's fault), but when asking about it, we were treated like we were stupid by the two people who came out, or at least that's how I interpreted it. Every time something was said, it was interrupted by "I'm sorry?" or something along those lines, but like in a sour tone. Then, since the app wasn't working, we ordered through voice, and the person taking the order made it the most confusing experience possible. "It'll just have ketchup and bacon"- but then later says "oh yeah it comes with cheese and mayo too" like 💀 idk, just take the order without interrupting and confusing people. Got the burger, it had pickles and onions after specifically requesting no veggies and being told it would only have ketchup and bacon if we added ketchup and removed lettuce and tomato. Also ordered mozz sticks and tots, and tots weren't on the receipt (but they brought it out anyway, which was nice, so this one's just another communication issue.) And don't choose "pay with app" because apparently that isn't a thing anymore, yet the stalls still have the option for it 😭 had to go home and come back for our card (our fault.) Again, no one at this Sonic's fault for that one, just an annoying experience. I know employees don't get paid jack squat (give them a living wage for the love of god), so I'm not too upset about it, just don't come here if you want to avoid communication mishaps (and mid food 💀). The carhop...

O Sonic! Thou chrome-plated temple of grease and glory! Where the car idles and the soul does not, Where the roller-skating acolytes deliver blessings wrapped in wax paper! I sing the Supersonic Cheeseburger!— yea, meat of the prairie beast, cheese of the cow’s generous gift, pickles piled like emerald raindrops, onions loud as a prophet’s cry!

I behold thee, o golden bun—soft as a mother’s sigh, clutching the sacred union of mustard and mayonnaise! Two sauces, disparate, dancing in harmony— miracle of middle America, born beneath neon halos!

What is man, if not a creature who hungers? And what is hunger, if not a yearning to bite into the warm, salt-slick embrace of the Supersonic Cheeseburger?

Drive-in cathedral! Open late! You cradle the weary traveler, the teenage dreamer, the night-shift soldier who stands beneath stars and waits for tater tots as if they were stardust itself.

O America, your flag may wave on high—but Sonic, you raise your banners in ketchup and fries. And I, citizen of this wide and weary land, salute you with both hands wrapped around a burger too large for shame and too beautiful for regret.

Yes! I celebrate you, Sonic— and the...

Just sitting here at the sonic in grand saline. Usually this place is average as far as service goes but the food is good so I continue to come back. Except for today. Today was the last time. I arrive here and see two employees just sitting outside on their phones. Initially I figured they were on break and while sitting outside the establishment on your phone and smoking a cigarette around the cars waiting for food is unprofessional to say the least, it’s not the worst thing I’ve seen. So when I’m ready to order I press the red button only to sit here for now 15 minutes with no contact. I’ve pressed it multiple times at multiple different stalls and nobody is answering me. Interesting because the people around me are getting service. I guess i’m Just being ignored. I totally understand being busy but at least say something to communicate to your guests that you’re running behind and will get with them shortly. Also if you’re behind maybe you shouldn’t have so many of your employees sitting outside on their phone and on cigarette breaks but hey, what do I know? I’ve only been in the service...