The sign to order from is not lit up and very hard to see at dark time. There is no screen displaying your order, and order total. I got two large vanilla ice creams in a cup, one cup of ice cream was noticeably taller (more ice cream) than the other cup. The price was the same and they was both supposed to be large but they looked liked small. The price is way to high and the experience isn't that great. I can order the same things four times and get different prices and different items each time. Not the experience I...
Read moreWow, thought I'd give them the benefit of just a bad day, or too busy, short handed etc. Can't believe our experience last night was the same problems others reviewed six years ago! *every customer waiting on orders more than 20-30 minutes, no action until you go back and question where the order is and are asked to repeat what you ordered again. Received wrong items ordered and wrong size and sloppy. What's wrong with this location? Is it poor mgmt, low wages or incentives? This area needs...
Read moreThe fries we got were cold. I asked them to replace the fries. After about 8 minutes, I went to the counter to get the fries. The young man deliberately put a few hot fries on top of the cold fries. I was not fooled. It was awful and not worth the $21 we paid for mediocre burgers and cold fries. Grundy deserves better. But since there are not many places to eat, probably nothing will change. I...
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