Los Toros — Restaurant in Guntown

I had 2 take out meals and 1 small bag of chips . I ask if there was supposed to be 2 since I had 2 orders . They went and got a small bag of chips and told me it was 3.50 extra . I said no thanks , another employee came to register and started talking in Spanish to the other guy. They kept asking what my number was and I told him I didn’t know . He became very rude and I asked how much my total was . He had my credit card in his hand and started telling me I had to pay before I left . I explained that he had my card and I just wanted to be checked out . It literally took 10 min to check out . I will not be back at this location again . If you are gonna serve the public in Lee county get a translator so you can be...

What can you get at Los Toros in Guntown that you can't always get at other Mexican Restaurants?

Superior customer service.

A restaurant that is cleaner than most homes you will walk in to.

Servers who are attentive and serve you well even when they are super busy.

A management team and staff that obviously take pride in their food and their work.

Quick delivery of a hot and freshly prepared meal to your table within minutes. I have never waited longer than 10 minutes to get my food whether they are slow or busy.

This explains why the parking lot and inside are full to capacity during lunch and...

I'm going to give it the benefit of the doubt, but it felt mediocre. Maybe it was just the night, but service was sub-par. Waiters hardly waited our table and seemed to not understand some of our requests. The food I ordered was a mixed bag. The chimichangas were superb while the rice was comparable to mush. I'm hoping it was just a bad night and the next time I go, I'll be able to increase the star rating and...