McDonald's — Restaurant in Haines City

I think the location is the one near the publix at johnson Ave and Power line RD. same place at the circle K. Food is fine as any mcdonalds. It's new so it's clean and up to date.

Edited: it's been awhile since I came here. I can clearly see upset reviews about the time. But lets be honest. This McDonald's is the only one with the next one being 15 minutes away. Surrounded by a bunch of homes both new and old. Of course it's going to be super busy. Usually some McDonald's have multiple McDonald's nearby or competitors to even it out. This is the only restaurant in a 10 minutes distance. The closest I can think of is the plaza with the lee garden but everything is at us 27 or poinciana. So yeah it'll be busy and wait times will be long. Maybe they should hire more people for nights to speed the process for their stations in these situations. I would compare this situation similar to chik fil a where there is only one in every 20-30 minutes apart. They do that on purpose to have a centered location for each customer. That's why chik fil a is confident with setting up their long line...

Never had an issue with curbside pickup here until recently. I showed up to see that all the curbside spots were taken so I waited in the parking lot until a space was available.

I look on the app to see that it’s telling me to go to the counter or drive thru, so I ended up going to drive thru and gave my order number only to be told it was not valid. I explained what happened on the app and then was told to wait while the person spoke to a manager.

Then they told me that they could take my order again but give me a 20 percent off and charge me again… So because of your screw up I have to get charged again… RIDICULOUS! Also to only give 20 percent is an absolute slap in the face to the customer. Should have given me 100 percent since I already paid for the damn food!

Glad that I ended up going in to complain so I could see just who exactly is “in charge” of this location.

And in all that time it took about 40-45 minutes for me to get my food and leave.

Well that will be the last time I will be going here and will drive 6 miles down the road to the...

Just don’t do it. Drive to the other McDonald’s on US 27.

Listen to the reviews!!

This location is not worth your time and money! Yes, it is newer than the other McDonald’s in the area however, the quality is garbage.

You’ll be waiting 25 minute in line just to get your food, and they always get something wrong so you have to either go back in the super long line and wait another 20 minutes, or walk inside the lobby and wait 16 min for a worker to eventually show up.

And you have to grab their attention IMMEDIATELY or they’ll ignore your presence at the register, and disappear again after placing someone’s order in that pick up area!!!!!!

There’s no one at the register attending customers since the kiosk is the one taking orders inside 💀

Good luck hope...