If I could give ZERO stars I would! Went to drive-through (2194 L W West) around 10am on Oct 15th. Even though I was only car in line, it took over 8 minutes to get food. Ordered consisted of two sausage, egg, & cheese muffin sandwiches, one order of hash rounds & a Coke.
The biscuits were hard, cold & dry, cheese was not melted...as if they had been setting up on line for some time. Hash rounds were cold and dried out. I realize they were almost done serving breakfast, but food should still be as fresh as if it was the start of the breakfast service.
To make matters worse, sandwiches & hash rounds were so SALTY they were essentially INEDIBLE! My dog wouldn't even eat any of the food, and she'll eat almost anything. The only good item in the order was the drink. I could have gone back and made my displeasure known, but have done that 3 times in the last 2 months, but nothing changes. Sometimes you just have to vote with your feet and take your business elsewhere.
So, BK management/owners of this location, if your goal is to get customers to go elsewhere...you're doing...
   Read moreI stopped here on Nov. 22nd at 10:30 am went to drive thru, speaker covered saying out of order pull to window, i did, no one came finally a very large man with food falling out of his mouth as if he just crammed something in it came to the window. I asked if they were open as there sign said open at 6 am he didnt look sure there was no one else in the store no customers no employees except him, he hesitated then said yes. i asked if they still had the 5 for 5 deal he said he didnt know he didnt think so so i asked what sandwhiches were included in the 2 for 6 prom he listed several and i asked for 2 big kings he said that would be 12 ??? i said it says 2 for $6 he looked confused then said wait ill be back i waited 10 minutes he didnt come back i left . terrible place i complained to coorportate and got no response ive eaten this same place in the past at least a dozen times no issues not sure...
   Read moreWish i didnât have to smell marijuana when i walk in, all the employees and manager are out back smoking. not even cigarettes, marijuana. the bathrooms are absolutely disgusting, if i really had it my way theyâd all be fired âburger king have it your wayâ. also love how the manager isnât even wearing a uniform sheâs in a school t shirt while still currently in school but yet sheâs higher than a kite. Walked into the biggest stall and the toilet paper is covered in pee, absolutely disgusting. our food was shoved into two small bags, we got a family bundle. the cabinets under the self serve drinks are falling apart and being held up by food tins which definitely violates code. Donât even get greeted kindly whatsoever. will not be returning until this place has some desperate help. the pictures included of the bathroom was after they already had cleaned it and still nothing looks...
   Read more