My family had an awful experience last night. There were no menus available when we arrived, and we were eventually given only three menus for a table of 8. It took a long time for anyone to even fill our water glasses, and no one ever took our drink order. The dining room had a very weird atmosphere, and the blinds were completely closed so there is no natural light. The wait staff was inattentive, even though the restaurant was only at about 1/3 capacity. I would’ve understood if service was poor on a busy night, but the place was almost empty. We were seated for OVER TWO HOURS before getting our food, and the food was awful once we got it (after 9:00 PM). We sent a few plates back, at which point the chef brought out the entire staff and made a huge scene, which really ruined the experience for the few people in our group who were trying to enjoy their dinners. It was embarrassing to have ourselves made into a “learning experience” for the staff. The food was way overpriced for the quality of food and service that we received. One person from our group has been ill since getting home from dinner, and we assume it is food poisoning. Will not be back, will not recommend this...
Read moreThe food here is very good. Dishes come out with great care to make the food look good. Best of all it tastes great too. This is my third time here. I have never seen a restaurant so clean. The dinning room is a bit odd though. Need to be more cozy like the bar. The dining room has no leader. a dining room manager would help. My waitress was very new to the business and she told us so. So we helped her along the way. A restaurant needs to give you a great experience all around. Good food, nice ambiance & attentive service equals a great restaurant. A great place like this will make good money for a wait staff willing to hustle. BTW, a lemon wedge in the lobster ravioli in cream sauce is a no no. I asked the waitress to ask the chef about this. Chef said it was there to "clean your palate". Maybe it started out on the side of the plate but fell in as the waitress carried it over...........I'll be back,...
Read moreI went there for dinner tonight 8/16/21, and had a horrific experience. For starters my tomato soup came out cold. I totally understand things happen, but the waitress was not apologetic at all. Secondly, my filet came out undercooked again, the waitress was not apologetic. Lastly, as I was eating my entrée I kicked something underneath the table and it was a lamb chop bone with hundreds of ants surrounding it (plenty not pictured)This has to be sitting there for quite sometime, no one at the table ordered that. They were all under my shoes as well. I then of course brought it to the waitress attention and again she was not apologetic, in fact she didn’t even pick it up. She proceeded to ask me if I was done with my entrée and asked if I wanted the check. The manager didn’t come to the table, nothing was offered and most importantly no one was sorry. I am...
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