I grew up eating a lot at Angelo's in Bangor, and it is great to have a place like the Hampden branch that can deliver to where I currently live, way out in the middle of basically nowhere.
I want to preface this by saying that the staff I spoke to were all great, friendly, and understanding, including my delivery driver, who I could notice seemed very overworked.
However a recent order recently rubbed me very much the wrong way in terms of food quality. I ordered some Mozzarella Sticks, a Chicken Caesar Wrap with lettuce, and a small Buffalo Chicken Pizza with Ranch.
The Mozzarella Sticks were disgustingly overbattered and incredibly greasy. It almost made me vomit and it made me feeling like I had a rock in my stomach the entire next day.
I took only a single bite of the wrap and other than smelling mustard in what was meant to be a Caesar wrap, first of all, was very strange. Second, I could not tell if the greens used in the wrap was traditional lettuce or grass clippings, because it looked like the former, but tasted like the latter.
I should have started with the Buffalo Chicken Pizza with Ranch because it was probably the most unexciting thing I ordered, for better or for worse. There was some buffalo chicken on it and it tasted like buffalo chicken, but I couldn't taste any ranch whatsoever, so it just ended up being slightly spicy and kind of... bland. And that's not to mention the extremely stale crust that has been used forever seems to have gotten even more stale.
I'm leaving this review in hopes that the quality of the food does eventually improve. However, when it was explained to me by the person who took my phone call that a ton of orders were running late, that leads me to believe a lot of this is down to poor management and the rest of the staff are doing the...
   Read moreWe have ordered before for lunch, never had a problem until today. Ordered, was late, not a problem, things happened. We still had lunch, mind you a 80+$ meal. Paid tip over phone. Well, customer service was awful. Just. Awful. The driver/deliverer was very rude, snippy, and demanded we hand her a tip. Well, we explained we sent one when we paid over the phone and it was on the recipient, that wasn't apparently not good enough, with her reaction as: Well, so you're not going to tip me? We called to let them know how snippy and rude she was, then THE OWNER: basically gave us a huge drug through the mud by saying her reaction was fine because she is paid "5-6$ dollars an hour, and for tips" when we explained that we were slightly frustrated due to the poor service and how we...
   Read moreI tend to give Angelo's a high rating. They have two locations, I have reviewed the Bangor and it was my first experience of their food and service. The Hampden location is newer and I live in Hampden. They do as good a job as the Bangor location, all the same positive aspects. Good food, reasonable prices, excellent staff. My only negative comment might be that they close earlier than I would like and they used to deliver in the local area. I suppose these aspects are predicated on the areas ability to support these services. To be fair, I don't know of any eating establishments in Hampden that are open much later or provide delivery. I would still recommend...
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