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My partner picked up 2 chicken parms for dinner on the 30th of last month.
My partner ate it before I got a chance to and exclaimed that it tasted like “the last thing I threw up a couple months ago.”
Before I even tried mine, I could smell theirs. It smelled like absolute stomach bile. I could barely tolerate it. I thought maybe just the cheese smelled a little funky.
So, I first tasted a bit of the pasta… I couldn’t even stomach the bite. It tasted like puke. Like someone took the pot of marinara, threw up in it, mixed it up, and poured it all over the food. I can’t even imagine what the chicken would have tasted like.
We had to throw away both of our meals… How disappointing. We both were very hungry and excited to eat last night. But quickly, our night was soured and we went to bed hungry.
I understand our order was placed fairly late and close to when the kitchen was closing. But that was absolutely disgusting. Everything was rancid. I cannot believe that “food” was given to us. I never tasted such a thing at any place I have ever been to; or even in my life.
I am disappointed, dissatisfied, and grossed out beyond belief. Truly an utter shock and an absolute waste of ~$60.
I tried contacting the establishment. I was friendly on the phone but Eric Tipton was absolutely argumentative and inconsiderate. He was yelling and being aggressive. He claimed that everyone who ate the chicken parm that day and himself the day before liked it. He did not understand that maybe a bad batch was served. Maybe someone tampered with our food because it was relatively late? Who knows? If the kitchen did not want to take our order, they should have denied our order initially. Not mess with it.
He also claimed that it took an “hour” for us to pick up the food and maybe it went bad during that time frame… It did not take an hour at all… More like 30 minutes after the order was placed. Even if it was an hour, how could food absolutely go rancid in an hour? Make it make sense Eric.
I would not go to such lengths if this were not true. I am utterly disappointed from the customer service at this establishment. There was no offer to make this right. Shame on...
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If I could give 0 stars I would. walked in and sat at the bar and were immediately asked to move over to accommodate someone else. I ordered a titos and soda and was given a single in a short glass but charged for a double. Tried to order Jameson but they didn't have it. Drank a cider first then sat with an empty glass at the end of the bar for 15 minutes. I then tried to order a margarita with salt on margarita night but was told they have no salt and the bartender Erich F was going to look for some then proceeded to served absolutely everyone else at the bar. It was then that I decided I no longer wanted the $35 ribeye that I had been waiting for so I asked for my tab. I understand taking care of your regulars but you'll never acquire new ones this way. Times are tough enough without being overcharged and experiencing terrible service on the off chance that you do even have the privilege of being able to go out.
I'll be honest I have no interest in you making it right with a gift card which would only require me to come back to your establishment and spend more money which I'm...
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Changing my review from a 5 to a 2. Been coming here since it opened. My last visit will probably be the final time.
Pizza is horrible, basically Chuckie cheese. Only order this for kids.
Service has always been slow. I know multiple people that say this. Be prepared to wait. Also service never checks up on you, if you need anything during your meal, you will not get it.
Ordered potato skins and received 3 tiny halves for 12 dollars. The 5 adults at our table were in shock. What happened to the fourth half of the second potato lol.
They used to serve homemade chips when you sat down, that stopped.
The only saving grace is that the burgers are quite good.
What restaurants like this don't understand is that you can't raise your prices (now also charge a 3.5 surcharge for cards) and have the quality of food go down. I don't mind paying, even higher prices, but make it worth my while.
Try descendants in Milford NJ or Richmond Farm brewing...
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