My husband and I met three other family members today, Sunday, Sept. 22 at 2:30. We sat down and shortly thereafter a waitress informed us that the buffet items were nearly gone and she was afraid there wasn't enough food left to serve all of us. She was very nice and apologetic. We assured her we knew it wasn't her fault. We then said we'd just order off the menu only to be informed that Sunday was buffet only. I had checked the web site the night before and it said you could order off the menu or enjoy the buffet. She told us they had called the manager to ask if they could offer menu items since they were quickly running out of buffet items and the manager told them they could not. I don't know who the manager is but I will find out. This was inexcusable! The poor wait staff was having to inform would-be diners that there was basically nothing left to eat at 2:30 on a Sunday afternoon. Talk about poor management! I have to say, we have never experienced anything like this anywhere else. The manager should have been there explaining the problem, not leaving it to the servers, it wasn't their fault. This is a beautiful dining room but clearly needs a real manager to run it. I hope the present manager is replaced soon with someone who knows what...
Read moreMy family and I are camping and decided to have dinner here. My husband and I ordered the special, Shrimp Scampi. The server said it was a shrimp scampi served over spaghetti noodles with a side salad and bread. We also ordered the spinach artichoke dip as an appetizer. We waited at least an hour for our food and the resturant was not even busy. The appetizer was good. The scampi came out and was literally spaghetti noodles (half were dry like they had been sitting out all day) with 8 plain shrimp on top. The smell was unpleasant (and I'm a seafood lover) and when I moved the noodles to look for sauce there was basically just water under the noodles. There was absolutely no flavor or scampi sauce. Salt, pepper, and parm did not fix this. We could not eat any of it. After our entree was served the salads came out. They were good and the ranch was delicious. Once we finished our salads, I asked the server about the bread he initially told us about. He apologized and said he forgot. The bread tasted homemade and was also good. The table next to us ordered burgers and they looked amazing. We were jealous and left hungry. This restaurant is probably a decent place to get burgers...avoid the...
Read moreI called at 715 pm enquiring if the restaurant was open. I was informed that the restaurant was in fact still open until 9pm. I called specifically knowing the limited options available in the area because I have a disabled person and service dog with me. Upon arrival- the same person informed our party the restaurant was in fact closed. I questioned her as to why she (specifically) just informed me less than 10 min prior- the restaurant was open. She shrugged her shoulders and said “I’m not sure”. Said person was not able to provide me with manager information and was categorically ignorant of hospitality and business in general. It is obvious why this is a failing restaurant and a complete embarrassment to the park system in general. It is no surprise why North Bend is losing funding with incompetent employees...
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