Kayla's Diner — Restaurant in Harrodsburg

Came to this diner for the first time with my group. Upon ordering, the young lady initially was not very friendly. Placed my order and was not told what came on the burger. I needed to return the burger due to containing pork (bacon). Once I approached the cashier, I was requested to pay again for another burger though I was returning the burger. The problem is that as a “customer” I was not told what was on the burger. When someone goes to a burger place they expect the usual, “lettuce, tomato, and possibly cheese.” The other problem was the rude customer service and instead of the manager coming to the front he took himself back to the kitchen and didn’t come out. Needless to say, I won’t be back. Rode too far with my group to pay $4 for a tiny, thin steakburger and rude customer service. I’ve had bigger steak burgers at Steak and Shake with great...

The food is usually good, though sometimes can have too much salt. The prices are cheap, which is what you would expect from a dairy stop. Staff is friendly, and provides good service. The restaurant built on not long ago, which is a major plus for them, as it has helped with some overcrowding during rush hours. Additionally, building on had boosted the anesthetics of the place in general. This gives it a more traditional dairy stop vibe. The restaurant is located near the outskirts of town, and is near a railway. So, in the distance you can see fields, homes near by, while watching trains pass through. And you do not have to sit in their outdoor area to view this, as the inside provides a good view as well. This is because of how open the inside is. There is also an inviting and homey feel when using their...

I wanted to enjoy this place as I grew up in this town and it seems to help younger kids. But that's it. Every time I go in, it's 12-17 year old kids working, and they're rude. One girl does all the work while the rest sit back on their phones. I watched numerous ppl go back for mistakes on their orders.. sure the food is decent. Food truck decent. I would be surprised if cleaning is done every night because the staff has the patience of I just wanna get out of here.. it's a job I get it but do you'd job!!! Ok done ranting. I won't be going back. This is one of very few times I felt the need to leave a review.. it...