Rich & Charlottes Bar & Grill — Restaurant in Harveys Lake

I ordered 30 mild wings to go and an order of fries. The wings were swimming in, what I thought, was ketchup. I called to the establishment to ask if someone had inadvertently poured ketchup on my wing order and was told that they are made with a ketchup base. Yuck! Honestly, the wings tastes like fried chicken doused in ketchup. No seasoning or spice. If there was, neither my husband nor I could discern any flavor but ketchup. When I called, l did tell the person on the other end that these are the worse wings I’ve ever tasted. She said that they are normally not like that and apologized. I asked if it was a different cook work working today and was told that it was the normal cook. Apology accepted and money wasted. Order went straight into the trash. Disappointment is...

I got the wings naked. Glad I did. The sauces use a ketchup base. I got mild garlic and mild on the side. No spice, but if you hit the hot... It'll kick. I thought I was getting mild and garlic sauces, but maybe I wasn't clear or the way it was presented was not clear. I wasn't a fan of the sauces. Maybe it's an area thing. The bases for sauces I've had were usually butter.

Fries were good. The barkeep was very pleasant. We've been trying different places around lake Harvey. Seems like a locals only type of vibe. One patron seemed to think it was stupid to have to smoke outside and wasn't happy upon his return for freezing outside.

I meandered around back. Looks like the upper deck is nice. Another patron ordered a burger which looked good. Maybe we'll swing back through and check out...

Absolutely love!!!! Husband and I went there tonight. Service was incredible, food was delicious!!! Friendliest people!!! Can't even remember when we've had the best time out!!!! Will definitely will be bringing our friends!!!! Found our new hangout!!!! Thank you to everyone there,,from the bartender to the chef to the other patrons!!! Would highly...