Casey's — Restaurant in Hays

Paid for 3 pizzas at 9:17. Sat in my car 20 minutes came in to pick them up and they told me that the order never went through. So the only option was to refund me the money because they were closing. The lady at the front was very nice and apologized a lot. I was super friendly to them and just took the refund and walked out. But they told me the order “never” went through. I don’t care if your closing soon, I ordered food and waited the whole time. Don’t just refund me the money. Make the pizzas and apologize. If I worked there I would have made it happen. We’re from out of town and to be honest that’s just laziness...

Ordered a pizza tonight, understanding they’d be busy as they are the only place open on thanksgiving. However, our wait honestly wasn’t our issue. The cashier was on his phone almost the whole time we were in the store, even while standing there waiting to checkout, and when he wasn’t on his phone he was running back and forth in the kitchen making rude comments about customers, as we stood there waiting. Very poor...

UPDATE: 3 weeks later and the owner replied to me seeming to “care” but it’s still dirty. The mold is still there and was not cleaned. The close up picture is from today!!! Seriously?

I would rate it bad for a Casey’s. Average Casey’s food. Kinda Dirty. When those new aqua Fresca drinks were brought in I was really excited to try them. There has been mold on them for at least 2 months. The cashier Atlas is a good...