Hazard Coffee Company — Restaurant in Hazard

My friend and I waited for 15 minutes for a latte this morning as the one worker continued her work on a delivery order for later in the morning . Instead of working to fill 2 simple cups for us walk-ins, she took her time writing on the many cups and filling those orders while we just watched and waited. I understand that there was an order to fill, however, walk-ins should not have to wait so long as we have time pressures as well. There was no other people in the place so it wasn’t like she couldn’t fill those orders for delivery after serving us. Definitely but customer friendly!

I wanted to now thank you for your most kind service. Thank you for your response. I don’t only want to be negative but rather affirmative when things have turned around. My friends and I come in rather often and we have only had great service. We do enjoy hanging out in the lobby. I would...

I love this coffee shop. I’m not local to the area but usually pass through Kentucky at least a couple times per year and always go out of my way to stop here. Today I was excited to share this place with my sister and we drove 2 hours out our way to stop in. I was honestly shocked by how horrible the barista’s customer service was. If this were my first stop in, and I hadn’t had such great experiences here over the past few years, I would not ever come back. This is a great coffee shop and I would absolutely recommend it, just very disappointed with...

I was in Hazard with the Red Cross and one of my co-workers had missed coffee all day and Starbucks was not serving coffee due to a boil water restriction after the floods. The guy at Hazzard coffee company was very friendly very appreciative of the Red Cross service and told me no charge. Then he went and took his wallet out of his pocket and rang up the sale. I did not allow him to buy the coffee. I'm there to be of service not a burden. If I lived in Hazard they would have earned my...