Thought the place was cute when I walked in and the tasting wasnt badly priced.
However we were greeted when we walked in and then had to wait roughly 5 minutes before being given any info about the tasting itself. There were only a few other people in there, no reason we shouldn't have been given info right off the bat. There was no conversation to be had between us and the man doing the pouring, as he was too busy talking to the other people getting tastings and the owner. Shortly after our arrival and maybe 2 tastings in we were told- not asked - to move to the end of the bar to make room for 2 buses that had just arrived. After the arrival of the big groups we were basically ignored and had to ask for our final tastings.
I get that wineries get busy, I really do. But for a winery expecting big bus loads they were under staffed and promptly forgot about the smaller groups as soon as the big one arrived. The man who had been pouring for us chatted up the big groups but was brusque with us. I get that big groups spend more money but we would have been willing to buy at least a bottle each... but the poor service overrode that. Probably wouldnt return if I was in...
Read moreMy wife and I did a loop around Torch Lake stopping at over a half dozen wineries. Of all the wines we tasted that day, the Vista Ridge 2017 Cabernet Sauvignon was hands down the best. And while some have commented here about poor service, our sommelier was very attentive and friendly. She shared with us a lot of knowledge about the wines and their history, and about Vista Ridge in general. Add to that a comfortable and relaxed atmosphere and you have a 5 star...
Read moreWine is good, service was not. They got busy, which happens, but we were told to move, not asked, and then ignored for the new group. Did not rinse the glasses between tastings yet I was sitting next to a rinse bucket. When it was just us there, no conversation whatsoever. Group comes in, employee chatted them right up.
The wine is not worth the experience. They were not...
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