La Casa de Isaac Restaurante Mexicano en Highwood — Restaurant in Highwood

So at a glance, i decided I wanted to try this place this afternoon, it was definitely not what I was expecting, it’s like a grocery store with some tables set off to one side , tacos are my favorite so I decided to give it a try, we sat down and a woman with dark hair and tattoos came down and slammed some salsa and chips in front of us and as I was addressing my husband she rudely cut me off and said hold on a minute and and walked a way and started speaking to a guy in Spanish that sat down after us and took his order for drinks. FIRST OFF YOU THIRSTY CHEAP LOOKING CLASSLESS WOMAN WITH NO HOME TRAINING!, I was not speaking to you at all , so I got up and we walked right out, so some guy came chasing us down the sidewalk asking what’s wrong, my husband told him what happened, I felt bad for him, he looked upset, he just lost business from the restaurant that was empty before we walked in due this rude woman and sadly I will not return here, I really wanted to try the food, I ended up going to Another restaurant , service was amazing there and so was the food! The waiter earned an excellent tip!!! Almost the amount of the bill, because he has EXCELLENT MANNERS and hospitality! I highly encourage anyone reading this review go somewhere...

We went to Highwood for the Pumpkin Festival. We should have opted for street food because, I think those vendors were better prepared for the crowd. We saw how hard the owner was working to accommodate the patrons wanting to dine at his place, he graciously accommodated the three of us at a table inside. I would like the owner to know we recognized how hard you & your family were working which is why we overlooked ALL that didn’t go right during our 90 minute experience. Our food was finally served. I’m struggling to describe how awful it was other than cold & unappetizing. Our server (son) eventually returned to our table and asked if we’d like a box for the leftovers (we barely did more than taste) I thanked him for working so hard & mentioned we couldn’t eat our food because it was horrible. His response was “it is what it is” and handed us the check. There was no apology or attempt to resolve the issue. So my comment to you is…we get these are VERY difficult times for restaurants, we understand what a challenge it is operationally. Please acknowledge those who are tying to help keep your doors open! Don’t serve them gross food on a plate & when it happens acknowledge it & apologize. Last night we spent way to much $$ for the...

Disappointing Experience – Lacking Flavor and Freshness

I really don’t enjoy leaving negative reviews, especially for small businesses, but this visit was unfortunately one of the worst Mexican food experiences I’ve had in quite some time.

The meal started with stale chips and an extremely bland salsa—an unpromising start. We ordered three different taco varieties to share among friends. One was supposed to be Ahi tuna, but the fish tasted more like Tilapia or even Catfish—we genuinely couldn’t tell. The other tacos, including one with duck, were equally underwhelming. The meats were almost flavorless, and the sprinkling of raw mango on top only made things worse by throwing off the balance of the dish.

To be honest, the whole meal reminded me of when I lost my sense of taste during Covid—not a memory I wanted to revisit.

I hope this place can take this feedback and improve, because I do want to support local restaurants, but right now, it’s hard...