Pulled into the drive thru there was nobody in line, she never welcomed us and all she said was "can I take your order" first mistake in costumer service. So I proceed with my order I asked her how much the meal and she said with an attitude "small, medium, or large" as I was trying to complete the order I asked her how much would it be? At this time she was very unprofessional and I proceeded to go to the window to see if I could speak with a manager at the window she proceeded to yell and of course I had enough so I began to yell back. She slammed the window and locked it leaving us there for 5 minutes. I've realized she wasn't coming back so I drove around and proceeded to go inside as I walk to the counter I asked another worker was my order still being placed because she slammed the window and locked us leaving us out there with no explanation of what's going on because she was mad. She comes rushing from the back on the phone saying don't you see your order rudely, so I asked the other worker what was the young lady's name and the young lady yelled saying my name is Jazz (JAZZ) at this moment I'm fed up with her attitude which leads us to go back and forth about her customer service skills, and her being rude. In fast food I can understand that you can have rude costumers and in this case I see why a lot of people don't go there. I will not be returning to this location and disaplinary action should be taken into place with Jazz being unprofessional and her actions were unacceptable which leads me to write...
Read moreSo wanted to try the new Ribeye burger, and had coupon. I placed an order for burger for me and my dad. Added fries for him onion rings for me. First problem, there was no ice in the soda fountain, as I'm asking for some from the drive thru, they give me my order, it's bagged even though I said for here.(problem 2) The onion rings were burned, (3)when I tried to tell the cashier, he instructed me to "tell him"(4) (the guy on fry station). Who appears to be on management team even though he looked like he slept in his clothes they were so wrinkled(5). I did and he mumbled something I didn't hear, so I said excuse me? One of the guys standing around said he's gonna do it. When they were ready, some one yelled your onion rings are ready. But they did call me ma'am, so guess I should be grateful! Should have...
Read moreThis location I quit going!!! "Years ago" it was ok. I gave them few attempts but each visit justified that the manager is the same.. I told him & have several pictures of the bag soaked via oil!!! In my entire life I've "Never" had an order that when I got home the entire bottom of the bag is wet, soaked via oil!!!! Year later I returned bought the new chicken sandwich meal but when I bit into it the chicken was grainy like cold sand but the other part I felt was warm & part was hot Omgawd it was so disgusting gave to my pets. I freaked out and haven't eaten anther chicken sandwich. Year later and my very last visit to this location & any other was my last "Again" food was saturated via oil... Its something you...
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