Aim Thai Restaurant — Restaurant in Houston

I appreciate every help from the person who attended the call when I called the restaurant.

I had ordered for Pad Thai and some rolls. The order was picked up by uber eats and the order never got delivered to me. The order was supposed to reach me at 3:20 or so, but never came. I called the restaurant and the staff informed me the food was picked by the ubereats. That’s said, the issue was reported to uber and they informed me to place the order again. I did, the second time the uber delayed the pick up further. I only received my meal at 5:00pm.

Uber eats should be compensating both me and the restaurant as both of are unhappy about the issue that happen. However, nothing. They asked me to reorder and charged for the same ( Ubereats).

The staff was apologetic at all time when it wasn’t their fault. They had to prepare my meal the second time. There was no call back from uber nor did they compensate.

People, the restaurant puts efforts in preparing a meal however due to mishandling of the middle person, the tendency is to avoid ordering from the restaurant. I’d say the restaurant staff took utmost care in coordinating with the food order. I’ve yet to have my lunch as it is already dinner time. However, I’d love to visit the restaurant in person and met the staff who attended my call.

I appreciate the note that was posted to me along with a soda. Cheers to the staff

Lesson: Never reorder your order through ubereats, until...

VISITS MORE THAN TEN: This place used to be #1 and it is still very good and a gem for its neighborhood. Staff is friendly, place is clean and food is usually very good. Unfortunately as the place has gained popularity many problems have emerged. Orders are almost always delayed, up to 40 minutes frequently and it appears that they do not start your order until they see you physically despite calling it in. Pretty disrespectful if it is a trust issue. On busy days they cannot keep up, you can tell the oil is old or something else was cooked in it, eggplants not fully cooked and the prep work gets sloppy. IE: on the last visit the papaya salad did not include tomatoes or peanuts. People complain about the prices being high (for the area) but prices are fair for the quality of food you get. The problem is the food portions seem to be getting smaller and smaller for example the papaya salad is now exactly half the size of what it used to be. We are returning customers, but this place has been caught in its own popularity and needs a little work to make it back up to 5...

Aim Thai Restaurant off of West Montgomery is a hidden gem that delivers some of the best Thai food in town! From the first bite, it’s clear that every dish is made with care, featuring bold, authentic flavors and perfectly balanced seasonings that bring each dish to life.

The Pad Thai is a must-try, with the perfect combination of sweetness, tang, and spice, while the green curry is rich, creamy, and packed with deep, aromatic flavors. Their stir-fried dishes are cooked to perfection, with tender meats, crisp vegetables, and sauces that burst with flavor. If you love spice, they know how to bring the heat while still keeping the dish flavorful and balanced!

Beyond the amazing food, the service is top-notch—friendly, attentive, and always ready to recommend the perfect dish based on your preferences. The staff make you feel welcome from the moment you walk in, creating a warm and inviting atmosphere that keeps you coming back.

For anyone craving authentic, well-seasoned Thai cuisine with exceptional service, Aim Thai Restaurant is the place to go. Once you try it,...