I had a very disappointing experience at North End tonight Saturday evening. I was there with a group of 8. We were seated and the lovely Heather was our waitress. There were only 2 or 3 other tables occupied however it took about an hour to serve us once our order was taken. I ordered the special halibut with Bosc Pears for $30.00. About 15 minutes after the order was put in Heather told me there were no pears-could we substitute wild rice and I said yes. An hour later the food was finally served. The dining room never approached full. All evening there were maybe 4 tables occupied. The halibut was served dry and overcooked. The rice was cold. What appeared to be broccolini was limp and lukewarm. I have never in my life sent a meal back but for $30.00 I wouldn't have served this to my worst enemy. I had to call Heather over. I told her I have never done this before but the meal was horrible and told her to please take it away. She said she was sorry and took it. After awhile she came back and asked if I wanted something else. She seemed to be consulting with a gray bearded man who spent the evening looking at his computer about 20 feet from our table. I assume he was either the manager or the owner however he never approached our table. At that point the rest of our party was half way through their meals and the thought of waiting another hour seemed silly so I declined. She also did not say the meal was on the house so I assumed we'd be paying for it. She came back 10 minutes later to ask if I wanted another glass of wine. I declined since I hadn't eaten and didn't think that was a good idea. When my husband approached Heather at the end of the evening while the gray haired man sat 2 feet away within earshot she told him she'd offered me another meal and I declined. The owner or manager never said a word. Suffice it to say I cannot recommend this restaurant although every one else at our table said their meals were very good. This situation really was handled poorly. Again I have been to a lot of restaurants and never once had a meal so bad that I...
Read moreI like going to NE, so I want it to do well. I live in Hudson so I want Hudson businesses to do well. However, on this night, after we were told by our waitress that we couldn't order from the Bistro menu after 6 pm, we reluctantly stayed in the restaurant to order from the main menu. She said that guests sitting in the Bistro side can order from the main menu, but the same doesn't work for guests in the main restaurant. Don't get it - What's the difference? Must be the check average. Anyway, we decided to order the Brushetta appetizer with short ribs along with our beverage. After about 4 minutes, our server came back to inform us that short ribs were 86'd from the menu that night. Well that sucks - those things are really good. So we asked about the soup. Wellll, that isn't even being made until Fall. I guess the cold soup they planned for summer bombed, so they nixed it from the menu, BUT forgot to remove it from the printed menu. It's now approaching 8:30, and we are now losing our motivation for staying. Our server apologze profusely for all the menu mishaps. We ordered our food, but I really was looking forward to the short ribs. My organic chicken breast was delicious, but quite small for a dinner portion. Would have been perfect for lunch. So overall, it was an average night, but I do like the restaurant, so we will be back eventually. Service was prompt...
Read moreThe restaurant's mission is consistency and the food is ALWAYS delicious. The short rib bruschetta paired with the Maison Nicholas Pinot Noir was absolute perfection. I constantly enjoy sitting in the pub area and my mom, dad, and significant other especially enjoy the pub food including the short rib nachos and pretzels.
I love to get my holiday wine here as well. I am always so impressed with how much variety NE has. I managed to get a case with all of my favorites including a Beaujolais Nouveau, Georges Duboeuf Pinot Noir, and Lobster Reef Sauvignon Blanc for the upcoming holidays. I do wish that the beer selection had a tad more variety as we enjoy ciders, sours, goses, and stouts and the fridge was mostly IPAs but overall, always a wonderful visit to this local gem.
PS. Lambic beer is a little rare to find and I'm really glad NE...
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