El Capitán Factory - Restaurante & Bar — Restaurant in Humacao

Restaurant Review: El Capitán Factory

During a recent visit to El Capitán Factory, I had the pleasure of experiencing one of the finest examples of culinary excellence and hospitality. From the moment I arrived until the final course, every aspect of the evening was exceptional.

Service: The staff at El Capitán Factory demonstrated true professionalism, attentiveness, and warmth. Every detail was thoughtfully handled, from timely greetings to knowledgeable recommendations. The team worked in seamless coordination, creating a welcoming and relaxed atmosphere without compromising efficiency or elegance.

Ambiance: The restaurant boasts a beautifully designed interior that strikes a balance between modern sophistication and coastal charm. The space is immaculately maintained, with careful attention to lighting, music, and decor—enhancing the dining experience without overwhelming it. Whether for a romantic dinner or a casual gathering, the environment is both inviting and refined.

Cuisine: The food was simply outstanding. Each dish showcased fresh ingredients, expertly prepared and artfully presented. From appetizers to dessert, the flavors were rich, balanced, and memorable. The menu offers a variety of options that reflect both creativity and respect for traditional culinary roots. Every bite spoke to the skill and passion of the kitchen staff.

Finally, El Capitán Factory excels on all fronts. It is a place where quality, service, and atmosphere come together to create a truly remarkable dining experience. I wholeheartedly recommend it and look forward to...

⭐ 5 stars “A hidden gem in Humacao!”

El Capitán Factory is a must-visit in Humacao. Owners Luis and Karem are a young couple running a top-notch spot with heart and excellence. Our waitress Vednessa gave flawless service from start to finish.

I had the grilled octopus in garlic sauce with fried plantains and salad—absolutely delicious. My wife had the grouper in garlic sauce—both plates were generous and full of flavor.

They are known for their whiskey selection, including a private reserve for tastings. The ambiance? A perfect 10/10.

Highly recommend. We’ll...

Ojo, los precios son de $25 para arriba y no lo enseñan en el menu por Google. NO lo valen.

Anoche fui con mi familia y nos ofrecieron Sirloin Steak. Nos preguntaron el término y lo pedimos medium well. Llegó ensangrentado. 15 minutos después me lo trajeron diciendo que ya estaba medium well, y lo habian cortado en trozos. Estaba lleno de sangre, volví y le pedí que lo cocinaran medium well. Se tardaron mas de 20 minutos. Ya habiamos terminado y nada que llegaba. Cuando llegó ya estaba cocinado well done y estabamos llenos. Lo probamos, nada de sal, nada de sabor. Pues no los llevamos. Al final el dueño se acercó y nos dió la excusa que el cocinero era nuevo. Después se las echó diciendo que la esposa era la "Chef". Osea, que la chef no supo cocinar un simple steak y nos vieron la cara de estúpidos como para culpar a un supuesto empleado "nuevo"? La gente no es boba, Señor Dueño.

Nada de disculpas y nada que nos ofrecieron postre o remuneración alguna.

Como les digo, no vale lo que cuesta. El mofongo/bifongo tampoco estaba bueno. Lo que hicieron fue un majado de plátano y lo tiraron ahí, sin ninguna gracia o porción que pareciera un "mofongo".

Aunque el ambiente se ve bien y la decoración esta bonita, la comida en sí no es tan buena como la venden para el precio en lo...