Airport Steakhouse — Restaurant in Hutchinson

The interior and atmosphere was very nice, but the food was not worth the price. The quality is seriously higher at Applebees.. Seriously. The steak that I had was cooked correctly, and was tender but not really what I would expect from a filet. The rice looks microwaved, our server even recommended against getting the rice but it came with my wife's dish. My order was not correct which the server says was a communication issue but I felt that I was pretty clear on what I wanted. I ordered the baked macaroni and cheese as a side with my dinner and wow, what a disappointment.It was seriously watered down and had no taste, it was extremely bland. When I brought this up to the server she said that she "didn't know what to say". I know that the waitress does not prepare the food, but I expected better customer service. They also charged us 75 cents for cheese and a dollar for bacon bits on my wife's mashed potatoes. I can't believe they nickle and dime so much on the little stuff when they charge so much for the entrees. When we received our check, I asked for the mess up with my meal to be credited (a staggering three dollars) and the waitress was very clear that she did not want to credit anything to better our experience. I had to clearly say that I was not paying for it and she agreed to credit it, but even after agreeing to credit the three dollars she wanted to argue about who made the mistake. For an appetizer and two entrees our total was over $55. We could have went to Applebees and done the two for twenty, had better customer service, more variety to choose from, and better quality food. I have never left a negative review before but I am shocked by the appalling customer service. The waitress never offered to comp part of the meal or get the manager to help us leave happy. It's like she has never had anyone complain before, she just stood there speechless that we were not pleased with our meal. We are...

I have been there a few times and that is why I am writing this- usually I wouldn’t write a bad review off of one visit anywhere. Don’t get me wrong the atmosphere is great!! The wait staff was attentive and punctual. Both times being there though I have gotten a steak: I mean it IS a steakhouse after all. My first steak served was so over cooked that it could have passed as beef jerky. After returning that in the SAME visit my steak came out cold on the inside! Finally at this point I was ready to leave but the waitress assured me that they would get it right a 3rd time... it was, but it took 3 times. The second time I again tried steak this time it only took twice for this incompetent grill person to get it right. Improvement I suppose... the potato I got with the steak that was finally cooked correctly however my potato was cold at that point.... needless to say the ONLY reason this place is getting anything above 1 star is because of how sincere and very apologetic. I will however not reccomend to any of my colleagues or friends and family as the cooking is less than subpar. In he event you don’t have a choice and must go to this establishment and wish to eat a steak either block out an extra hour for it to be correct, OR be prepared to eat a steak that is not cooked to...

Updated 7-12-2025 Under new management and 3 years after previous review. I want to give a huge shout out to the staff. This place is amazing looking inside, and the service was impeccable. Food was on point, and I was throughly impressed with every aspect of my meal!! We were checked on multiple times to make sure all our needs were met. This is the service I expect for a price point of this nature. I won't remove the previous post because I want people to see the changes that have been made. Thank you for a wonderful dinner date with the wife!! Airport Steakhouse, we will be back!! You guys ROCK!

3 years ago The food is very good and the service is decent although there are some staff that can seem a tad bit rude. For the price you pay for the food you would expect a little bit more respect from the staff especially when respect is being given! We always tip well above 20% and never make a scene even when things aren't correct!! But to have wait staff bump you with their rear-end as they are passing without as much as an apology is just very unprofessional. I will say the food is very good as usual but with prices like this I would expect over the top service...