I frequent caseys, but tonight I am blown away by the help I was offered tonight. My vehicle wasn't starting before I could leave. An employee by the name of Nathaniel stopped his work and came out to help me start my car so I could get home. I am so thankful. I admire all the employees at this establishment. Everytime I go in, I have a humble interaction with the employees, not just a appreciated purchase. You can't pay a price on good relationships and great morals. Thank you! Also Nathaniel helped me on one of the coldest...
Read moreWorst customer service I have ever experienced. Called them to request sauce on the side only to be told they were out of what I ordered. Asked the employee on the phone to cancel my order and he said "I can't, you have to do that"; only to go to the app to see in big bold print "Contact the store by phone for cancellations" called multiple times over an hour, and they never picked up...
Read moreWe ordered a taco pizza and the pizza is supposed to come with lettuce, tomato, refied beans and salsa which it did not. All I got was sausage cheese and a couple of crumbs of Doritos. This is not the first but the second time this has happened to me. We try to call them to let them know they completely messed up the pizza but over 40 minutes of them not answering the phone is...
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