When the store first opened, the food was made to order, hot or cold as asked for and staff was courteous, helpful, and efficient. But most of the original staff has left and the replacements are rude, inept, and lacking in either the ability to make a sandwich as asked for or even able to toast it. I have had to return the last two orders I got there because they were so incorrect (I had ordered a foot long and a 6 inch and found upon my arrival home that they had given me two 6 inches, both the one they made incorrectly and the one they claimed they had re-made "correctly") or not heated and the chicken and bacon on a chicken bacon ranch melt were cold. I tried again this evening because I was only getting one sandwich which would be quite a simple order, but after the sweet voice welcomed me in the drive thru, and a five minute wait, they turned out the drive thru sign lights followed by the lights inside the store and the doors were already locked as another customer trying to get a late night order found out as they tried to go in. I will never go to this Subway again. There are too many other options for Subway and I quite like Jimmy John's. If you want good food, don't even try...
Read moreThey don't "know" how to properly make sandwiches. I ordered a footlong BLT double meat she put 8 pcs of bacon on it when asked why she didn't double it she said footlong only has 4 sliced regularly I questioned her again I left my wife in the store went and called another store they confirmed that regular is 8 double is 16 when I then confronted them about this one lady gets an attitude the other tells me she is new and didn't know. Only go there if you wanna be ripped off...
Read moreThis location is THE best in town! Super fresh meats, vegetables, breads and fountain drinks. Service is friendly, fast and attentive. I enjoy a meal here twice a week, and it's excellent very single time. Super clean, modern seating area and bathroom. They're located next to the gas station on 13th (Erie Canal) & Springhill- drive-thru or enter only from main door facing 13th (no entry from inside the gas station)....
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