The only two times I have visited the Log Inn as an adult were this summer and this past weekend, 2015. The first time, I was with a large party in the very back of the restaurant. The waitress was rude, short and dismissive. I asked for a menu and she said "we have what we have always had!" when many people in our party had never been there, not knowing what was on the menu. She acted put out when we asked for the menus. They only take cash or check, and have an atm that charges you a fee if you use it, so take cash or a check with you if you hope to not be embarrassed when the check comes. The waitress stuck her thumb in our side items more than once when serving and would come around and take the sides and move it to the next table without asking if we were finished. She was rude when someone asked for a takeout box at my table, exclaiming "ALL YOU CAN TAKE WITH YOU IS YOUR MEAT, NO SIDES!" They give you little doggie bags for the fried chicken, ensuring you can't take any sides with you. I think if you pay that much for a meal, you should be able to take a side item with you.
This past weekend, 12/20/15, our party had a 3:30 p.m. reservation. We were sat in the Lincoln Room and my mother in law was running late because she had to work. The waitress said to us, "Can you call the people who are missing and get their orders because we have a party reserved in this room after you, that's why we needed you here at 3:30." RUDE. We were rushed. The waitress yelled. SHE SHOUTED. WHO HAD THE SWEET TEA????? WHO HAD CHICKEN????? We are right here, lady. No need to shout. Thanks. Also, my friend and I ordered white meat chicken and the waitress proceeded to tell us we did not specify white or dark meat. Yes, we did. She later corrected herself and said I guess you did order white meat. Im 31. I can recall what i have ordered.
They rushed us out of the room and were rude when we ordered pie. Also, the next party came in while we were still eating and stood around our table, watching us eat. It was uncomfortable.
The food is good but the atmosphere is rushed and stressed. Not...
Read moreI've been coming go The Log Inn my entire life and the place has literally never changed as far as food and decor, the one thing I would recommend is shutting down to expand your lobby because it was so crowded last night that it was a breeding ground for disease with everyone being treated like cows at feeding time.
For two people on a Saturday evening is took almost two hours to get a table, we watched other couples who were here after us get sat before us simply because we didn't know you could sit in the bar, the gal taking names but flustered to the point of not being kind any more and it was noticible....once we did get sat our waitress was very distant, she took our order and brought it but forgot our slaw and then talked to one of her tables while ignoring us and everyone else....it was like pulling teeth to get her to come over to us, after we ate most of our family style meal she came over to us and she acted like we should have told her about the slaw even tho we tried flagging her down, if she would have come over earlier to check on us she would have seen that not only did we not get slaw but I also needed a tea refill...at which point she grabbed my cup, my mom's and the adjoining tables cups...she came back with the teas but something was missing, my tea...once again when I told her she completly ignored me and walked to the table across the way to continue the conversation she had the whole night, finally after she was done talking I told her she brought everyone's tea but mine she told me "hunny they spilt that, I figured you didn't want it"...how was I supposed to know they spilt it??? I asked for a refill and she took my cup so of course I want it.
The food was good as always, but this was the weirdest experience I've ever had at Log Inn, it's pretty obvious that the waitresses treat groups of two as low priority and that's what I felt like, just...
Read moreWas really disappointed this evening. Food was wonderful, like it always is. We called to order pickup (something we have been doing fairly regularly since the pandemic started as we live close by, and are determined to support a business we really like to help keep going). The lady who answered the phone THIS evening was not at all polite, and made it clear that call in pick up orders are a huge hassle for her, and she doesn't have time to answer the phone. I was advised that if I want a pick up order (especially on a Sat evening) I should come in to order it and wait, or come back for it... which, of course, defeats the purpose of a pickup order. When I suggested (politely) that they put that on their website, she told me that their phone voicemail explained that, and there was no need. Because she was so obviously annoyed by me, I did not bother to tell her that I had called 5 minutes earlier to order and the voicemail picked up with a message that said it was not set up (it said nothing about coming in to order). After almost 3 years of purposely ordering pickup from this place, in an effort to help keep them afloat during crazy times, it was made clear to me this evening that their dining room is now too busy to want my call in business. I still left a 20% tip when I picked up the food, and I was polite to the person who gave it to me and rang me up... but, I won't bother them with my business anymore. There are other businesses who are happy to take my order and let me pick it up on the way home from work.
Just a p.s.... the lady also told me multiple times that our order would take 'at least 30 minutes, at least!".... like that's fine, lady... but, please, hammer it home again how much you don't want my business... geeze, really? It was not a big, or...
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