Which Wich — Restaurant in Indiana

I used to be a big fan. It had been awhile since I been there and I ordered my usual (a blt) only to discover they put gummy gross fatty bacon bits instead of bacon. It was seriously discusting to bite into. I went back through and asked about it (remembering they used real bacon all my previous visits ) and they said the owner refuses to purchase bacon for their blts and it will be the gross bacon bits on that sandwich from now on. When i asked for a refund (I was polite) they gave me fuss about refunding my entire order before fullfilling the refund request. I had to insist. Because of all this I won't be coming back or referring anyone anymore.

Ps. I noticed this restaurant has a lot of negative reviews. I sincerely hope they take these reviews as a sign to do better and make improvements in the quality of food they are serving and the quality of service they are providing to the customers that keep...

I would give this place a 0 if I could. Went there yesterday to grab a turkey sandwich, I had to repeat my order to the worker 3 different times because “He had bad memory”, whatever, I got my sandwich and when I went to open it it was completely not what I ordered, gave me ham and bacon and other items that I did not ask for!!?? Very annoying when you spend $10 on a singular sandwich and its completely wrong after you repeated yourself 3 times. Tried to call the store multiple times and got nothing, not even a voicemail. I’m very disappointed because I used to work here and love the food, and also know that the workers are supposed to fill out the bag as you order, so they don’t forget…..dont...

Absolutely horrendous. You're better off eating the roller grill at Thornton's. Three of four sandwiches were wrong. Didn't have any avocado that day but didn't tell us until the avocado sandwich had no avocado and told them. Bought a $10 shake and they didn't include it - then said 'we don't carry that shake' even though I pointed to it on the menu behind him. He said he would make it "this one time" and made a 16 ounce instead of the 32 we paid for. So much was wrong, I just gave up. My $16 sandwich was so bad I just threw it away. Avoid at all costs. It's ashamed because it used to be so good. Other people in at the same time we're having the...