Big John's Restaurant — Restaurant in Jackson

Worst service I’ve ever experienced. If someone comes into your place of business there should be someone in the front room especially at a restaurant to make sure people are getting there orders. I had to wait 20+ mins before anyone even noticed I was standing at the counter waiting to get my order taken. I love to support black businesses but why would I continue to support when other businesses act like they care u came to get an order. Plus this place is dirty as hell. Dirty ass vents, customers behind the counter. It is a mess...

As we entered, the young lady (probably)10 or 13 years old had headphones on her ears and interacting with her cell phone. She displayed no customer service ethics or engagement at all. The front of the restaurant lobby needed a little housekeeping. To my knowledge, this is a black owned family business, however customer service is very important when consumers are spending money for service, I'm glad it wasn't my money being spent, because I would have...

I used to love to eat here, but my last visit was very dissatisfying. It was a lady at the counter eating a french fry while I was waiting to order, then some kids took my order, 2 of them. They got the order wrong so I asked whom I thought was in charge about my order and she was rude with me for simply asking about my wrong order that was taken by 2 small kids. Very unprofessional and I will not be going back to...