Casey's — Restaurant in Jackson

You get a four for service tonight because all the lights were off before close and all the cast counted so if I would not have had my card, I would not have been able to make a purchase. I almost drove all the way across town to another gas station because it looked like somebody shut it down early, and the person at the counter made sure that I knew they were about to close and when I mentioned that I almost drove all the way across town because all the lights are off. They did not seem very concerned about it.

When there are a business hours, you keep the lights on and the doors open until close not 10 or 15 minutes before and you certainly don’t make someone feel awkward for coming by whenever you’re still supposed to be open

All that said, I do wanna point out that you have a lot of amazing people working there that are always welcoming and friendly to me. The opportunity I mentioned before it’s just something I would like to see addressed. I used to run a franchise and we sold carry out and delivery pizza. We took orders all the way until close if it was 1159 by God if someone called, we might’ve said oh darn, but we still answered the phone.

That said I’m not gonna order a pizza at 11:59 Somewhere that closes at midnight but a gas station where I just wanna buy a drink and get some smokes after I get done working 10 to 15 minutes before close? That’s an extra that won’t keep Someone there much longer. Business hours should be respected. That’s why Google and the sign says midnight not 1145 or 1148. I don’t think it’s unreasonable to expect the place to appear open and to be greeted without A resentful notion. The gentleman that was working, did not say much, but the look on his face said that he knew I was right And the nights that him and the gentleman with the long hair close and I come in 10 to 15 minutes before close they are welcoming and I feel the same way as I do when I come in at 7 AM. Hats off to them this should be the standard

I also want to give a shout out to all of the management. They are all amazing and work hard to keep things stocked and keep the place clean and they are very cordial and service oriented. Young lady closing the shift last night could definitely learn something from them. I will say one thing, though she remembered what I ordered the last time and that I needed a lighter last time because I said I usually lose them. That was actually very impressive and that coupled with proper closing policies and Giving the customer the same treatment they would get at any other time of day without the obvious resentment would make for a heck of a team member… Maybe even one of the best. Loads of...

Well, this has never happened to me before, so, it's something new! I drove 5 miles to get me a breakfast pizza and the girl in the kitchen didn't want to take my order. I even, said, hello to her! She looked at me, and just turned her head and kept making her pizza! I said, can i place a order, she just turned her head and walked away! I was shocked, I was like "Wow"! Just don't get it, I did nothing wrong to you, I just want to order a pizza, I will never go there again! I normally give a place, a second chance, but, the way she made me feel, never again! If you don't like your job, find one you do like, that is not the job for you! I should've gotten her name, but, it was today, 10/16/24 at 10:01 a.m! Management, really need to have a talk with this young lady, she does not need to be working with the public! I hope she was just having a bad moment! Very, very sad! Training is so needed...

Typically I like Casey's and their pizza is one of the best but this time I was a little put off as my pizza sat on the counter while the phone rang off the hook & I stood there waiting. It hadn't made it into the pizza box yet. I stood there a good 5 minutes not sure how long my pizza had been sitting there. But I watched flies land on it multiple times. Kinda grossed me out. I'd say if you're taking a pizza out of the oven at least cut it and put it in the box before answering the phone. The person on the line will still be there a...