Wendy's — Restaurant in Jacksonville

By far the slowest Wendys on Earth. You can spend a days work in the drive thru. It would be faster to drive out in town to a seperate Wendy's, get your order and then drive back to base. I've gone into the adjacent buildings and come back about an hour later and seen the same cars in the drive thru line. You could go buy a cow and butcher it in the same time you could go through the drive thru at this Wendy's. The only reason it gets one ⭐ from me is because I enjoy Wendy's and it still tastes good, so occasionally I'll cut out from work for a day to get Wendy's here hoping it will be faster (it never is). Also, the building is wrecked from the last hurricane still and they haven't fixed it yet, but who cares at this point. It'll get fixed next century if the speed of these people is of any indication. I've currently been in the line at the drive thru for 30 minutes and I haven't gotten to the ordering box yet. Like I said I enjoy the taste, otherwise I'd never...

Not impressed with the customer service at the MCAS New River location. I ordered one of the new Avacado BLT Chicken sandwiches at the drive thru. My sandwich was prepared without any avacado, an ingredient important enough to be in the name of the sandwich. They did provide me a new, correctly prepared sandwich, and were very nice about doing so, but only after several minutes of me waiting at the counter (I was the only customer in the restaurant) and they had to verify first on their list of previous orders what sandwich I had ordered (even though I was standing in front of them with the sandwich and my receipt). The correctly prepared sandwich was good, and I would recommend it. I would also recommend that this Wendy's location provide training to employees on the importance of good...

I placed a mobile order 30 minutes in advance for 2 sandwiches and a drink. I was on my way into work and didn’t have much time to wait, hence the mobile order. When I arrived, the place was pretty empty, only a couple vehicles in the drive through. My order was not on the pick-up rack and no employees were at the front counter. After a short wait, a worker walked up from the back and I asked about my mobile order, and this is when I learned they hadn’t even started making it. The employee took her sweet time putting it together. When you’re running late for work, it’s things like this that make you regret doing business with this company.

If you’re short on time, do not order from this place. They take forever to do simple tasks, and they don’t...