Domino's Pizza — Restaurant in Keene

I ordered a pizza here on January 12 2021 and I ordered 3 pizzas 2 8 piece wings and a sandwich and by time I got my food it was all over cooked so I called them and the lady I was speaking with said that she was a manager and that she was sorry about that and she would have my food re made and sent right out and like 2 hrs later I called because I still ain’t get my food and I spoke with a man I told him and he told me to wait and on the way to the phone I hear a lady say y’all wrong for that and she told me that she isn’t sending my food back out to me and I work at a dominos and I know what the food is supposed to come out looking like but the food was pitiful and the customer service was also horrible that is ridiculous we had to go spend more money on food because we couldn’t eat the dominos that we ordered...

I ordered a pizza online around 7pm and didn’t receive it until 8:15pm. The tracker told me they were quality checking for 50 minutes. I live just a few minutes away and it still took over an hour. I thought maybe they were backed up so I wasn’t too upset. Then I get my pizza and everything was cold. I wasn’t going to make a big deal until I called the store and was told they only had one driver and there was nothing they could do. I’ve ordered a few times and never has the costumer service and quality been this low. It’s not my fault they are understaffed and moving slow, I shouldn’t have to pay for inadequate service and cold food. The only thing keeping this from being 1 star is the fact that the driver Johnathon did a great job and...

It was ok when they first started out. You know with the ups and down for a new business opening up but now its just been going down hill. Orders are always messed up or super oily like they poured the butter all over the pizza. Or the orders are late or backed up, I've worked in fast food and my opinion is try to spend less time standing around talking and playing and more time working and you would be a lot more productive, just saying or you will be loosing customers and having them going all the way to cleburne or somewhere. Usually I try not to be so negative BUT seriously Domino's who you hiring no offense and what the hell are you managers doing cause apparently they not get the job...