Starbucks — Restaurant in Lakeway

This location has a bad reputation and I see why. I asked for extra Carmel in my order and paid for it. I normally have to ask for more at this location but I am always super nice about it. I saw my drink and asked if I could have a little more in a small cup and the barista gave me the smallest amount and has major attitude. I politely asked if I could have more and she comes to the window and rudely says” what is your issue” she then slammed the window and gave me more Carmel drizzle after walking g out of sight of the window. SHE SPIT IN MY CARMEL!!! I don’t understand her issue and when I asked for her name her co worker shut the window and was like nah. I went inside to ask for her name and she took off her name tag and said she didn’t have to give it to me then threatened to call the police on me. I’m not sure for what? I was not rude to her(not illegal anyway) I didn’t use foul language (not illegal either) I didn’t assault her or do anything but want her name so I could file a formal complaint. I should have waited for the cops since she had the nerve to tamper with my order and spit in it!! I hope you have the day you...

I’ve given this starbucks location more than enough chances, and for some reason it remains absolutely horrible. The service is good and all- everyone i’ve interacted with that works there is very nice, but I think there’s something wrong with the coffee or the water or something at this starbucks. I can (and have) go to different locations and get the exact same drinks and for some reason this location is so much worse. The coffee always looks 10x darker in color than what I usually receive from other locations, and taste so bitter. Like maybe the baristas need more training? I don’t know because I can get a variety of drinks and they look and taste the same every time. Creek water color with the same awful taste. I think they might have sewage in their water source because that’s what...

I’m a regular at this Starbucks and usually have a great experience, but today was disappointing. I stopped in after the pool with my child and asked for a cup of water. The barista made me wait 15 minutes, then handed it to me with “Thanks?” written on the cup. It felt unnecessarily passive-aggressive. I don’t think customers should be made to feel uncomfortable for something as simple as asking for water. Their own policy is to give water free of charge - why make that comment when the customer is following your own policy?...