I'll start by complimenting the food...the pizza was fantastic. Props to the kitchen for delivering a far better than expected meal. If this were a review speaking only to the food, it would be 5 of 5.
The service, however, was horrendous. Tl;Dr: Many mistakes, poor communication, rude, unwilling to admit fault.
There are many things I can forgive. The wait times for everything seemed unreasonable, but they appeared understaffed so it's forgivable. The fact that my pizza had cheese on it despite asking for it without is again, forgivable (though some with a serious allergy would see this as unforgivable). I can also forgive the fact that their computer system won't allow for substitutions (or in this case, just removals). Even the 2nd beer that I didn't order was acceptable. But the attitude our server gave us when we pointed out mistakes, and the utter lack of communication with us, was hard to look past. Maybe it was just a rough night. When I was significantly overcharged from the menu price of the pizza, we spoke to a manager. Instead of even attempting to sympathize with our issues, he argued that nothing was wrong. Eventually he offered to comp my meal, but not before asking me to sign and print my name on the receipt (something I still don't understand). When asked a simple question about his opinion on the matter, he replied that he was really busy and walked away. In the end, a poor experience with our server probably isn't worth subtracting 2 stars from the amazing performance of the kitchen. Probably not even 1 star. But the interaction with the manager absolutely merits it. If it weren't for how good the food was, this would be a 1...
Read moreMy wife and I went there over the weekend for a bite to eat the pizza was great once we get it had to wait a little while because the kitchen forget we ordered it so the bartender Chauncey who was amazing got us some tip and chips some wife and I are waiting and trying the chips I was eating the dip and wow for about a cup of tip I think they had about half a cup of garlic in it cus that's all I tasted so we siting there watching every thing and the second bartender caught my attention for some reason so I'm watching him work and I'm sure this guy is drunk and a walking health code violation seen him refill a drink mixer drops the lid on the floor picked it back up and guess what puts it back on the mix container with out cleaning it so I watch him a little longer and se him carry food out to people pick up used dishes and normal bar stuff but in the few hrs we were there not seen him wash his hands once gross right so the wife and I finish eating our pizza witch was great I was talking to our bartender Chauncey witch is a amazing bartender I thought the other bartender was new but I was wrong guess what not new but he's the manager Jeff I thinks his name is I'm just really glad he was not my bartender I mostlikly said nope and left if my wife and I go back and it's only him there we will waste the fuel back to laramie to eat somewhere in town I hope this helps the owners know what's going on but they got one great bartender and really good pizza before I forget the manager it ask me how the chips and dip were so told him it was really garlicky he said not a word shook his head...
Read moreSeveral things to note. It's a little pricey, definitely wacky, and the concept of a club sandwich is not well understood here.
To start, read the sign on the side of the building. See pictures below. Yes, breakfast is in the front but lunch and dinner are served in the back. When you open the nondescript side door, the first thing you will see are empty kegs and a pair of chest freezers (or coolers). Enter and keep going. The next room has a pool table and the bar is around the corner to the left. Yes, that's wacky. In a good way.
Before going in, I checked the menu on here (Google reviews). The prices have gone up since then. I was contemplating the $12 BLT but I decided on the $16 chicken "club" sandwich. I put quotes since this is not at all a club sandwich. Club sandwich = turkey and/or ham, plus bacon, lettuce, and tomato on three slices of bread, cut into quarters, and possibly toothpicks with little frilly ends. (Thank you to comedian Mitch Hedburg. Google him.)
This, however, is a chicken breast on a kaiser roll with melted cheese and two strips of bacon. Lettuce, tomato, onions, and pickles adorn the plate and stand ready for use. So in reality it's a grilled chicken sandwich with bacon. Here it's a "club". It was good, exactly what I expected, and worth every bit of $8.95.
The mustard-based potato salad is good, heavy on the pickles with big blocks of potato.
On my next visit, I'm thinking either the $15 or $19 hamburger. And duly noted that chips and salsa are $6.50 with extra salsa listed as $3.00. It's not cheap here but definitely interesting. And the food is...
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