McDonalds — Restaurant in Laredo

I cant be very critical on this mcdonald yet since it new but still it important to be double checking your orders and ensuring there right as they go. Management need more training to ensure there team know how to properly make the foods, have a sense of urgency and efficiency and ensure it given with a smile. Same goes for the inside register had an approximate 11mins waiting for someone to help me with the order that got made wrong and still the white shirts didn't know who was on register setting those expectations very low show how serious this mcdonalds start off is very disappointing then after making a formal complaint to there customer services line seem Management are very quick to issue a refund and there apology doesnt seem sincere and instead of hearing there customer issues and to ensure and pinpoint those issues trying to end the call quick with balls seem unprofessional. Hopefully in time this mcdonalds improve on both there leadership...

I live three minutes away so I was happy as hell when this opened up. To be fair has not been open for long however this is by far the worst establishment and service I have ever seen in my whole life. I been twice only and every time long lines both times handed me the wrong orders and make me park up front to wait even much longer and then I get my food cold as hell or something still wrong not worth it being so close for what? Might as well go anywhere else no cap...

Horrible service. Ordered curbside to avoid waiting a long time and ended up waiting 30mins! Then i finally did get my order, all the food is COLD like it had been made and was sitting out for 20mins. I rushly checked my order but upon getting home order was completely WRONG! No BBQ, No ketchup, No napkins, No straws 🤦🏻‍♀️ I know its a fairly new location but seriously get it together especially for the price of food now i at least my food...