Longboards Wraps & Bowls — Restaurant in Lee's Summit

Update: Decided to give this location another try since my last time visiting was 3 years ago. BAD IDEA! Ordered my food, and paid extra for extra cheese etc… only to find out that my order was entirely incorrect and the extras I paid for and requested were not included. No brown rice, extra cheese or Chipotle ranch. Called this location and spoke with a “manager.” They let me know they would refund my order but told me I needed to check with my bank to see how long a refund takes. So far, I have not yet received a refund. This visit occurred 6/11. I love longboards but this location is probably the worst in the area! I would recommend visiting another location and not this one!

Initial review:Food is amazing however, I placed an online order at this location, drove 20+ minutes and got something totally different than what I ordered. I ordered a Cabo beef and received a Cabo chicken. I even checked the bag before leaving and in fact CB (Cabo beef) was written on the wrapper. I didn’t think I needed to unwrap it and take a bite since it was written on the wrapper and on the receipt. Talk about a disappointment. I called and they offered a refund or another wrap which is fine but I really wanted what I ordered and didn’t want to drive another 40+ minutes (round trip) for a...

Solid place for a quick, fresh bite. I've yet to find a wrap I didn't like, and the prices are great. The online ordering could use some work, but such are the pains of growing a great, local chain of restaurants.

Edit: Dropping rating to 1 star due to covid precautions. Came in on December 22 between 2:30 and 3 pm. Shortly after sitting to wait on food, we noticed handprints all over the table and windows of one of the booths, as well as a pair of presumed employees walking in and going behind the counter, one without a mask who then proceeded to wear one incorrectly. What appeared to be a manager later came into the kitchen without any mask. In total, three workers were seen wearing masks improperly or not at all in the 30 minutes there. I cannot in good conscience recommend this place until...

I love eating here and food is great, but your online ordering system is flat out terrible. I have ordered curbside from you guys probably 5 times in the past two months and EVERY time my order is wrong. At first I thought it was the employees fault, but now I realize your online ordering system suuuuuucks. Today, I made my wrap an OG, added specific instructions, added chips, and extra sauce. I didn’t get an OG wrap, none of my instructions were followed, none of the extras were included, and no chips. This isn’t even the first time, like I said, EVERY time there’s an issue. I can’t wait to dine in again because that’s the only way your system doesn’t mess it up.

Edited: Spoke with the GM and he informed me that they are switching to a new online ordering system soon and that should solve...