McDonald's — Restaurant in Lee's Summit

I stopped here like I have many other times on lunch while at work..... I go in to use the restroom since I am a service tech and am on the go all day. Bathroom was clean as usual. My only problem is that I wish I still had the option to dry hands with a towel. I don't like the air dryers, but I deal. So I use the kiosk since unless your paying cash then you really have no human interaction at all anymore which I don't like. Got my food and cup for drink then left because I was working and headed on my way to the next job. My fries were hot which Is rare anymore. I ordered a spicy mcchicken and ate it. That's was delicious. And of course my sweet tea. Have to have the yummy sweet tea. The reason I gave this 2 stars is due to the quarter pounder with cheese I ordered. Um, last time I checked that comes with cheese right? The name says it all.... well not this time I guess. No cheese and barely anything else on my burger. I took pics they tell it all. This was the most pathetic burger I think I've ever had, from anywhere. The pickles that they put lots of on weren't any good either. Look I'm not a complainer. I usually just deal with it, but this isn't ok. I'm not happy with what I got. Not happy I paid what I did and didn't get it right. They weren't busy. The lobby was empty. There wasn't a huge drive thru line either. Maybe 1-2 cars at any given time while I was there. Just frustrated with this experience. Doesn't make any sense how this product would leave in a box with your name on it. Not a good look. Frustrates me to no end when they want to go on strike for more money but can't get a simple order right, and that's your job?!?!?!? Whatever I'm done ranting. Sorry just wasn't satisfied...

Usually this McDonald’s is decent but the last two I visited it was horrible. I ordered happy meals with ketchup and they gave me two packets to split for 3 happy meals. I asked politely for more ketchup to only receive a single packet. Idk if they have a policy on how much ketchup they are allowed to hand out at a time but I feel like it should be based on the number of meals ordered. I also ordered a spicy chicken sandwich but the chicken was tough like it was sitting under the heat lamp a little too long.My daughter barely had any French fries with her happy meal. I know those fries are small but it seemed like half of her fries fell out of her container before they even got into her happy meal box. I’m thankful I ordered large fries with my meal instead of my usual medium. My son also didn’t receive any apples in his happy meal.

McDonald’s is a once a month treat for my family. My kids get excited every time I pull into the parking lot. It’s very disappointing when I’m spending the time with my kids I constantly have to go back up to the counter and ask for something that’s missing or for more ketchup, or a fresh sandwich. I also hate feeling like I’m bothering people and have a fear of someone messing with my food because I’m that annoying person. After the second time visiting the counter after my food was handed to me I just suck it up and deal with whatever was handed to me. Which I shouldn’t...

Very Sad and Disappointed, my order was incorrect I get it we all make mistakes however I am here out of town my aunt is dying I can't be gone long from her. I called to let them know the order was incorrect. The manager Rebecca Riggings told me to come back, I said I can I cant leave my aunt. She would not credit my card and then She said they could not deliver either, funny it says delivery in google. She said she would credit for when I come back I said I don't live here, I will not be back. But my cousin does, I said just credit her the meal. She said but all you are missing is fries so I will only credit you that. Just fries. So the order was incorrect, I can't return and they will credit my cousin, but only fries not a whole meal for inconvenience. WOW, that is terrible absolutely terrible! This is not typical Mcdonalds, I am sad that this one is managed this way. But you should know maybe pick another one. Wish you the best Rebecca, but I do not...