Noodles and Company — Restaurant in Lee's Summit

Lemme tell you. This noodles, the greatest noodles in Missouri. No noodles and company is better than this noodles and company. The greatest. And the spicy Korean beef noodle is so good, paired with a fine bbq pork mac, a parmesan chicken alfredo montemore, a chicken veracruz salad, and a few croutons? The best. Let me repeat. No one makes noodles and company noodles better than noodles and company Lee's summit. Just the best. No one greater. And the staff. Oh how wonderful the staff is. Just the best. I've never seen a greater staff. They are gonna build a fortress of noodles and they are gonna enforce it with gratuitous amounts of veggies, a protective layer of sauce, and a healthy American hint of protein. And then they put the fortress of noodles in a protective reverse dome of ceramic. Then they transfer it across the kitchen border to the welcoming front. They give the fortresses free of the perils of salute pans, a relief package in the form of garnishing, from carrot strip cucumbers to the supreme overture that is cilantro. From there one if the carefully designated food runner ninjas (very quick, very stealthy, you will never see them coming) sets out on his quest to deliver the fortress of deliciousness to a wooden battlefield where it will honorably ascend to a higher being (your mouth) where it sacrifices itself willingly to truly feel fulfilled in its duties of filling your belly. All in all. Just the greatest. Ad Victorum noodles and...

Never had eaten at Noodles and Company so I thought I'd check out the online menu since I was nearby after a doctor's appointment. Saw mac & cheese and instantly knew I wanted to try it. I mean...noodles...it's right in the name, this is gonna be the best m&c I've ever eaten, right? WRONG!!! So wrong. Boxed Kraft macaroni and cheese is better than this. Infinitely better!! How can that be?! I'm absolutely befuddled.

For those interested in the dish...al dente (borderline uncooked) noodles...what appeared to be a dollop of shredded cheddar melted on top in the center. I assumed as I mixed it up I'd find the creamy golden goodness underneath... nope! It was nowhere to be found. No flavor, whatsoever. This is like cafeteria mac & cheese that's been sitting under a heat lamp for half a day. I poured a little cream on and mixed it up w/salt & pepper which made it somewhat edible. But...I've tried this place now and can say with certainty that I will not...

Rude. On three separate occasions, I came home to find my carry-out order had essentially no cheese - on the Wisconsin mac & cheese, no less (I had taken pictures every time to prove they were bone dry). I called in each time to complain, and they would offer me a free bowl or two to make up for the issue. I came in to use my last bowl and was told they'd made a note for me to never get any more free bowls as if I had been scamming them, even though I never called in to complain in order to get free food - they just offered it to me to keep me coming in because I was such a frequent customer. Before this, they'd even scammed me out of money - charging me for extra sauce after they had told me extra sauce was free, without ever telling me they started charging for it again. They mistreated me after my giving them so many chances and being a loyal customer for years. Never...