Went to the drive-through at 10:20am made my order with my son when it was time to pay I had gave the lady at the window my credit card at this time the company was not busy. I had received everything back from her except for my credit card which I didn’t notice until I went to use it at 5:3pm. So I went back to Wendy’s to retrieve my credit card to have the manager, tell me to give her my ID as she stared at my ID and my credit card for several minutes before she handed me my credit card and my ID back. I’ve already been a victim of identity theft, and for them to have my credit card the entire day and me being the only customer that they had at 10:30 this morning that is very Unprofessional for them not to give me back my credit card after...
Read moreLong wait. Poor customer service. I'd gotten sick at work and needed something on my stomach. Badly. There were 2 women in line and atleast 6 people behind the counter. As I grew sicker and weaker (low blood sugar) I waited so long I began timing them. I waited so long that I began sweating. I finally walked out and found a gas station, instead. I would say that I'd only go back in an emergency, but today was going in that direction, so I think I'll pass. I'd rather pass out than return...
Read moreI'm sorry, Wendy's has the worst service of any fast food burger venue and it's not even close. Their gross inaccuracy spans many of their restaurants and pre-covid pandemic conditions. I ordered a triple baconator, 10pc nuggets, and chili. I received two burger patties and cheese no bacon. I received chilli with the lid barely on. I advise anyone still willing to dine at Wendy's to check every part of your food before driving off, regardless of how long it takes...
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