Harbor Coffeehouse — Restaurant in Lincoln

I've only been here once. I'm not a coffee drinker so I haven't been in many coffee shops, but my limited impression of them is that they are dark. That's not the case here. If I were a coffee drinker I would enjoy going here, as it's well-lit, spacious, and friendly. I didn't have any food here so I can't rate that. My one complaint is that when I was here (for a presentation by a local marketing business) there was only one... server? barista?... (I'm not sure if this is the usual situation here), and because it seems to take a while to prepare any coffee drink, I had to wait a while for an opportunity to order (just a soft drink). Maybe that's normal for a relaxed coffee shop? Anyway, the guy working there was friendly, and I liked the look of the place, so I wouldn't hesitate to go there again if I had a reason to. If I do and come away feeling like I have a more informed opinion to offer, I'll try to remember to...

Edit: pleased to talk with the owner which he formally apologized for this incident, thank you.

As much as my girlfriend and I love coffee and brunch, there is a lady that will keep us from ever coming back here. She has been very rude on multiple occasions with orders, and I have never interacted with someone who has no respect for the customer.

My girlfriend and I went for some breakfast, and after getting our order, my girlfriend's coffee was not coffee, it was syrup. She asked if she could water it down, or simply have more coffee because it was so sugary (syrup-like), she proceeded to say that "I have never had anyone not like how I make it, and that's the way it is. If you don't like it it's your fault!"

Coffee isn't all that bad, but a few bad experiences with no customer service will really do it.

For this, and a handful of other interactions here, I will not be returning. Unfortunate to...

One of the most rudest unhappy coffee house I have ever been to. Not just on one occasion, but 3!! The old lady and the bald headed guy. No greeting, no “Thank you”, Nothing! Food is beyond bland. Drinks are awful. My daughter went in the first time and she was like they are so rude in there. It’s true they are. Then we went in today. She went in first as we had our dog in the car. Two associates walked by her several times without a word. Finally after 4 mins someone said they’ll be with you in a minute. Bagels I believe are from Walmart. I went in second. Asked the bald man a question and he snapped. Are they not allowed to smile? Had some gift certificates to use. I gave my last one away to the people behind me as I will...