KFC — Restaurant in Livonia

This location is absolutely trash. Tried to give the drive thru another shot. Wife goes thru the drive thru and orders. She was on the phone with my while ordering. I heard what she ordered and what was said back on the speaker. Once she got home we had 1 item wrong 1 item missing. I drive back up to get it fixed. Manager argues with me and gave me excuses on why the order was wrong. Then asks the drivethru person to fix it which she gave me attitude about it as well saying my order was right. I told her to take all items from the bag and tell my I'm crazy. Read the receipt and count the items. I showed the order was wrong. Im sorry I paid for items and wanted them and then wasted my time and gas to have it fixed. Never got any apology for it. I can really care less that you are busy. That's not an excuse for an order being wrong. Sad my wife spent 8 orders in the ER and wanted 2 legs and Mac and cheese you didn't put in the bag. Bag of pop leaked all over my seats and was flat. No flatware in the bag. This is why yall don't need 15 an hour. You wouldn't last 1 day in an non fast food job. That's why yall are there. You are incompetent. Left with the correct order...

They messed up my order by not giving us $20 worth of food. first and foremost they never apologized, they actually seemed annoyed that I came back to get it. They took their time bagging up what was missing only to give me the wrong items. When I let them know they seemed annoyed again. Dropping the bag on the counter. I told her to just give me the bag of whatever she put in there, because at this point I just want to get out of there. She became very condescending towards me. Laughing and me. Clams she told me to “calm down boo”, which I still think they said fool. I was most definitely aggravated, who wouldn’t be, but I was mostly definitely not out of line in any sense. Until they told me to calm down. The guy next to me was waiting for over 30 minutes for his order and was just as annoyed with the staff. If you make a mistake don’t be annoyed when a customer comes back to get what you shorted them and don’t laugh at a customer for being frustrated with what YOU messed up in the first place. Totally and completely...

I've been to this location 4 times in the last month. Two trips resulted in a non purchase due to the attitude of one young lady in the drive thru, a third purchase (which this review is about) and a fourth (today). First you have one associate that is absolutely horrible for your business her attitude is careless to the point where she admitted to disliking her job and hating that she was held over passes her schedules time to a customer. I purchased 2 order of your fried pickles and I got 10 pieces despite the advertisement being for 8. I asked the attendant to return. To confirm it was two complete orders, she came back and told me they come in 5s. I drove away but that didn't sit right with me. I googled it, it said 8. I called back and was told again they come in 5s. We'll today I learn that was a lie because after a single purchase I received 8 this order. I feel cheated. It's unfortunately how much business I've tried to give this restaurant to be met with such poor service. I won't return to...