The Crawfish Hole — Restaurant in Livonia

If I owned a restaurant, i would want to know how my employees treated every customer. I would expect them to all be taken care of the same, with kindness.

We went through the drive thru to grab a shrimp boil on the road. Asked for 2 shrimp boils. They offered drinks to go we had our own in the car. I’ve ate at um-teen plus restaurants for boils. Even to-go. They handed us the seafood boil bag to-go. I kindly had to ask napkins. They kindly got us plenty. Then I kindly asked for any to go plates or things to eat out of. They said “don’t have any, sorry.”

Okay, No to-go containers/plates, okay check - So we decided to park and eat at their outdoor tables. Respectfully, we didn’t bring our drinks from our car in that we didn’t buy from here. — Didn’t get offered any drinks or waters or anything.

Then I saw a customer with a big to-go container. So I waved at the waitress and pointed at the customers to-go container - I asked for one again. Semi frustrated at this point. Didn’t want to eat straight out the bag or straight on the wood table plus having no where to put the shrimp exterior shell.. didn’t want to get the wood tables all yucky. It truly didn’t make much sense?? Boil bags are scorching hot to eat out of. Alot of seafood boil places don’t offer silverware. We didn’t get offered any any, that’s neither here nor there i suppose. Didn’t get offered or asked if we wanted drinks or waters once we parked and came in to sit at a table either. Didn’t ask if everything was okay. The service was just disappointing.

We happily leave good tips with good service everywhere we go and sit down, however the black haired girl was the server on the floor. She didn’t try with us at all. I give great reviews where credit is due. There is no credit due here.

I’ll give credit to the cook. The corn was fantastic! Superb! I could eat that all day long!

-Watched the waitress go to every other table three times without asking us if we needed anything I’m left guessing why because there was zero communication. Originally went to the drive-thru; Things changed with the eating circumstances so we sat down as customers and weren’t treated like I would expect a customer to be treated that would want to have good reviews and service. Highly disappointed. It takes alot of carelessness for me to say that. At this point that’s...

Loved the outside area where we (group of 5) ate. 3 in the group had the boiled crawfish w/both the pineapple sausage & regular sausage they loved it! 1 had the smoked chicken & was very disappointed. Middle was still uncooked. She didn't send it back, jus ate outer part. She wanted a breast but didn't have any that day. She gave the other piece of chicken to me to take home. Our dog wouldn't even eat it! LOL! I ordered the boiled shrimp. Looked weird in color but were big & headless. Tasted weird! Said they boiled them in the same water as crawfish. Sent back & ordered the catfish plate. Did not taste like catfish & was cut in strips that you couldn't tell were catfish. (Could have been any kind of fish, jus sayin) Had a weird taste also. Didn't send it back but should have. Ate the fries & took the rest home. Nobody wanted any of it! Not even the dog! Ended up throwing it away. Hate paying good $$$ for bad food. Everyone who had the boiled crawfish loved it! Maybe I should have gotten that to begin with. Service was excellent! Best...

Google maps said this place was closed on a Sunday, but it was very much open (maybe because it was mother's day, I don't know). We order the fried pickle spears for appetizer, and 1 order would have served our family of 5 with multiple slices. Had more pickle than breading, which was amazing for me. There are items on the menu that is not seafood for the people in the group who don't want seafood. I saw brisket, brisket tacos, salads, and other items. I ordered snow crab which wasn't listed on the menu(sorry, I didn't take a picture). So if you want it, ask if they have it. My husband was able to get his crawfish he has been wanting all weekend. All seating is outdoors,...